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Credentials

  • Certified Practitioner of Hypnotherapy
    Inspire 360 Ltd
    Sep, 2020
    - Sep, 2024
  • Certified Practitioner of Neuro-Linguistic Programming
    Inspire 360 Ltd
    Sep, 2020
    - Sep, 2024
  • Certified Practitioner of Time Line Therapy
    Inspire 360 Ltd
    Sep, 2020
    - Sep, 2024
  • Certified practitioner of NLP Coaching
    Inspire 360 Ltd
    Sep, 2020
    - Sep, 2024
  • Leadership Circle Certification
    The Leadership Circle
    Jan, 2019
    - Sep, 2024
  • CTT Certified Consultant
    Barrett Values Centre
    Jan, 2016
    - Sep, 2024
  • Level 3 Award in Assessing Workplace competence
    OCR
    Jan, 2013
    - Sep, 2024
  • Level 5 Diploma - Leadership and Management
    ILM
    Jun, 2011
    - Sep, 2024
  • Belbin Team Roles
    Belbin Team Roles (UK - Head Office)
    Jan, 2011
    - Sep, 2024
  • Bachelor of Arts - English Education with Qualified Teacher Status
    University of Sunderland
    Jun, 2004
    - Sep, 2024

Experience

    • United Kingdom
    • Business Consulting and Services
    • 1 - 100 Employee
    • Lead Consultant
      • Nov 2015 - Present

      About Achieve BreakthroughAchieve Breakthrough (CIPD Consultant of the Year 2013) is a specialist organisational change consultancy which brings a freshness and clarity of thought to leaders and their people, enabling them to imagine and deliver results they would not previously have thought possible. Our work empowers organisations to achieve aspirations and strategies that often feel impossible through creating leadership capability at all levels and a 'Breakthrough Culture' that… About Achieve BreakthroughAchieve Breakthrough (CIPD Consultant of the Year 2013) is a specialist organisational change consultancy which brings a freshness and clarity of thought to leaders and their people, enabling them to imagine and deliver results they would not previously have thought possible. Our work empowers organisations to achieve aspirations and strategies that often feel impossible through creating leadership capability at all levels and a 'Breakthrough Culture' that delivers on commitments. We partner our clients to design and deliver organisational initiatives that produce sustainable change and extraordinary business results. Achieve Breakthrough has been working with multi-industry organisations in both public and private sector for over 20 years.www.achievebreakthrough.com Show more Show less

    • United Kingdom
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Senior Consultant
      • Apr 2015 - Nov 2015

      We specialise in helping front-line teams deliver truly memorable, positive customer experiences which, invariably, all starts with agent mindset and attitude during each call they make or take.We don’t prescribe generic solutions – we approach all new relationships with a blank sheet of paper preferring to establish how we can “fit” in with your business and add real value to your CSA’s, managers/team leaders and the organisation as a whole. The FIT Model of Success follows the… We specialise in helping front-line teams deliver truly memorable, positive customer experiences which, invariably, all starts with agent mindset and attitude during each call they make or take.We don’t prescribe generic solutions – we approach all new relationships with a blank sheet of paper preferring to establish how we can “fit” in with your business and add real value to your CSA’s, managers/team leaders and the organisation as a whole. The FIT Model of Success follows the systematic approach to developing a tailored solution that meets your unique needs If you've visited our website, http://calltraining.co.uk/, you will be aware that all our solutions are completely bespoke and built from a blank canvas, which we develop when we get 'under the skin'​ of the business, to fully appreciate your team's training needs, your business objectives and your customers expectations. This way you have a made-to-measure training solution with sustained business benefit that ensures a healthy return on your training investment.If you feel we're a good 'fit'​ for you, we'd be delighted to discuss your specific requirements with you and happy to arrange a no-obligation round-table discussion to explore the opportunity further. Show more Show less

    • Australia
    • Government Relations
    • 1 - 100 Employee
    • Head of Learning and Development
      • Nov 2013 - Apr 2015

      Dedicated to encouraging commitment to action, implementation and business growth with UK SMEs and Entrepreneurs who want to create a step change and achieve super success.Nigel Botterill's Entrepreneurs Circle helps UK business owners to ESCAPE MEDIOCRITY and live the life they want to lead! If you're serious about being super -successful (whatever that means to you) then the Entrepreneur's Circle is for you! If you're looking for a place that understands what it takes… Dedicated to encouraging commitment to action, implementation and business growth with UK SMEs and Entrepreneurs who want to create a step change and achieve super success.Nigel Botterill's Entrepreneurs Circle helps UK business owners to ESCAPE MEDIOCRITY and live the life they want to lead! If you're serious about being super -successful (whatever that means to you) then the Entrepreneur's Circle is for you! If you're looking for a place that understands what it takes to be a business owner, if you’re looking for people who can help and support you; looking for a team ready to inspire and cajole you... a place where you can discover new ideas and how to make them work in your business, then congratulations…. ...you've just found that place. Since 2010, the Entrepreneur's Circle has helped thousands of UK business owners become MORE profitable and MORE successful. We're having an extraordinary impact. So can we help your business? Well, the answer to that will depend a lot on YOU. ...if you're a business owners who's open to learning new things from someone who has built EIGHT separate million pound+ businesses in the last 8 years... ... you'll love it here. If not then you won't! However, deep down, most business owners either don't want to change or else aren't prepared to do what's necessary to bring about that change. They're not receptive to new ideas and new ways of thinking. If that's you then it's best for everyone that you give us a miss. We can only help you if you are serious about becoming the success that you dreamed of on Day One of your business. Show more Show less

    • Management Training Lead – L&D (People Development Department)
      • Apr 2011 - Nov 2013

      • I was responsible for the design, delivery, facilitation/implementation and assessment of TDR's ILM Accredited North East Management Academy and all Leadership and Management programmes delivered by TDR - this includes bespoke programmes for a range of clients in the Engineering and manufacturing sector with diverse requirements. • First point of contact for Belbin Team Role Training.• Driving and monitoring the use of Social media as a means to increase the online presence of the… • I was responsible for the design, delivery, facilitation/implementation and assessment of TDR's ILM Accredited North East Management Academy and all Leadership and Management programmes delivered by TDR - this includes bespoke programmes for a range of clients in the Engineering and manufacturing sector with diverse requirements. • First point of contact for Belbin Team Role Training.• Driving and monitoring the use of Social media as a means to increase the online presence of the company.•Integral in the set up, coordination and management of the Customer Service and Sales Improvement North East (SINE) Academies by attracting new clients and introducing the Academy to our existing business partners. SINE now involves over 20 companies. •Developing and maintaining links with all stakeholders including Directors, HR, Managers and Training Departments of participating companies to identify and meet training needs.•Developing course materials / workbooks for SINE - Customer Service & Sales and NEMA (North East Management Academy) •Designing, monitoring and assessing bespoke and generic adult training to meet company standards and standards of accredited awarding bodies.•Facilitating and delivering multi site training and development sessions.•Developing and disseminating appropriate marketing and communications to promote training and development through SINE / NEMA.•Achieving set targets in relation to learner attainment and against company timeframes.•Facilitating the participation of key stake holders in employer-led steering groups.•Reviewing impact of training according to feedback from delegates and company perception on return on investment.•Participating in continuous professional development activities to maintain knowledge of best practice in relation to training procedures, practices and processes and safeguarding issues. Show more Show less

    • Learning & Development Consultant
      • Jan 2011 - May 2011

      As a consultant working with TDR, I undertook a number of tasks for internal departments such as the Education and Schools Team, Foundation Learning and Adult Learning and Development department .•Produced a comprehensive report on learning within the business.•Managed the design of materials and learning activities for learners of a range of abilities.•Planned and deliver sessions.•Formative and summative assessment of candidates.•Participated in standardisation procedures.

    • Education Administration Programs
    • 1 - 100 Employee
    • Advanced Skills Teacher (English)
      • Sep 2004 - Dec 2010

      •Achieved 95% A-C success rate in a challenging school.•Graded outstanding teacher by Oftsed.•Appointed as Advanced Skills Teacher to manage, develop and mentor new and existing staff through the appraisal system.•Curriculum leader: Development of curriculum, design and delivery.•Assessing progress coordinator: implemented measures to drive and assess departmental performance against national government standards.•Created and implemented new, effective and engaging resources… •Achieved 95% A-C success rate in a challenging school.•Graded outstanding teacher by Oftsed.•Appointed as Advanced Skills Teacher to manage, develop and mentor new and existing staff through the appraisal system.•Curriculum leader: Development of curriculum, design and delivery.•Assessing progress coordinator: implemented measures to drive and assess departmental performance against national government standards.•Created and implemented new, effective and engaging resources / methods / management strategies.•Collaborated with colleagues at other establishments and developed partnerships with a variety of stakeholders to develop and share best practice.•Produced quarterly performance reports, analysed training needs and implemented coaching / training. Show more Show less

Education

  • Newcastle University Business School
    -
  • Belbin
    -
  • University of Sunderland
    -
  • Gateshead College
    -
  • OCR - TDR Training
    -
  • Barrett Values Centre
    -
  • Leadership Circle Diagnostic Training
    -

Community

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