Experience

Vigilance Group

• Business Consulting and Services
• 1 - 100 Employee

• Program Manager

  • May 2018 - Present

  Dubai, United Arab Emirates Program Manager for multiple projects running globally: • Leading large-scale strategic programs and projects across multiple geographies for Procurement Fraud & Risk Management. • Providing strategic decision making across all phases of the projects engaging all stakeholders. • Leading Proposals, RFP's, Tenders, Bids and Client presentations for all programs providing research, subject matter expertise, structure, format and content. • Manage resources across projects and across… Show more Program Manager for multiple projects running globally: • Leading large-scale strategic programs and projects across multiple geographies for Procurement Fraud & Risk Management. • Providing strategic decision making across all phases of the projects engaging all stakeholders. • Leading Proposals, RFP's, Tenders, Bids and Client presentations for all programs providing research, subject matter expertise, structure, format and content. • Manage resources across projects and across geographies. • Set up and manage Project management office for all projects to ensure best practice standards and establish project portfolio governance structure. • Leading the execution and monitor & control of all projects by implementing optimal project portfolio management (PPM) tools ensuring efficient solutions, timely delivery and high-quality benefits realized. • Mentoring & Coaching the project teams across through all phases from project initiation to project closure. • Monitoring project and project teams’ performances and recommending required training though in- house eLearning. Show less



Project Management Institute

• United States
• Professional Training and Coaching
• 700 & Above Employee

• Member

  • Aug 2018 - Present

  Khaleeji Chapter, Dubai



Cognizant

• Uzbekistan
• Education
• 1 - 100 Employee

• Senior Manager - Travel & Hospitality CBC at Cognizant Technology Solutions

  • Dec 2015 - Apr 2018

  United Arab Emirates Leading PMO and Program management Product Management & Product Definition Agile & Waterfall Software Development & Consultancy Leading Business Consultancy and Business Analysis Stakeholder management & Conflict Resolution Managing Solutions & Solutions Design Leading Functional & User Acceptance Testing



NIIT Technologies Limited

• India
• Information Technology & Services
• 700 & Above Employee

• Product Manager/Business Solutions Specialist

  • Oct 2014 - Dec 2015

  Noida

• Business Solutions Specialist/Project Manager

  • Oct 2013 - Sep 2014

  Greater Noida

• Business Consultant/Project Leader

  • Aug 2012 - Sep 2013

  Greater Noida Product Management, Product Owner, Agile Scrum Expertise, Requirement Elicitation, Requirement Gathering, Process Mapping, Stakeholder Analysis, Business Process Analysis, Business Analysis, Solution Assessment and Validation, Functional assistance in Development, Deployment and Support, UAT, Test Scenarios and Test cases approval etc.



Hewlett-Packard

• United States
• Information Technology & Services
• 300 - 400 Employee

• Lead Business Analyst

  • Jun 2010 - Jul 2012

  NOIDA Working on ATP tax project and EDS/HP Pricing Support Group (PSG)  Working on Agile Scrum SDLC for ATP Automated Tax product.  Requirement Gathering, Preparing Use cases and User stories, BDDs and Functional Specs.  Preparing test cases prior to Developers code base in test region for them to test their code. Testing test cases after the code is complete.  Testing all the requirements for different sprints and Signing them off if working as expected.  Helping… Show more Working on ATP tax project and EDS/HP Pricing Support Group (PSG)  Working on Agile Scrum SDLC for ATP Automated Tax product.  Requirement Gathering, Preparing Use cases and User stories, BDDs and Functional Specs.  Preparing test cases prior to Developers code base in test region for them to test their code. Testing test cases after the code is complete.  Testing all the requirements for different sprints and Signing them off if working as expected.  Helping Infrastructure Team and Developers with the design requirement and the end product requirement.  Pricing & troubleshooting various scenarios to successfully test all the requirements.`  Leading the Offshore EDS/HP PSG, providing functional coding for BSRs, Fares, Pricing, Cat-17, HIPs, Minimum Checks, Country Taxes, Rule 130's, Fares Inhibit and Fares Supression, Defect Solving and trouble shooting for EDS GDS I-SHARES. Show less



InterGlobe Technologies

• Airlines and Aviation
• 1 - 100 Employee

• Lead Business Analyst

  • Feb 2004 - May 2010

  Project- EDS Pricing Support Group w.e.f. 01st May 2006 till 31st May 10. Updating Worldwide Taxes for GDS Shares. Updating all country taxes in EFare Manager, positive and negative pricing for all taxes, creating test cases. Ensuring all taxes are coded correctly. Interaction with all airlines for correct update for all taxes. Trouble shooting on Problem tickets, Bugs & Defects in Efare Manager, Mercury Quality Centre, Axsres, ATPCO Fare Manager & Shares. Fare Calculation, Fare Display… Show more Project- EDS Pricing Support Group w.e.f. 01st May 2006 till 31st May 10. Updating Worldwide Taxes for GDS Shares. Updating all country taxes in EFare Manager, positive and negative pricing for all taxes, creating test cases. Ensuring all taxes are coded correctly. Interaction with all airlines for correct update for all taxes. Trouble shooting on Problem tickets, Bugs & Defects in Efare Manager, Mercury Quality Centre, Axsres, ATPCO Fare Manager & Shares. Fare Calculation, Fare Display, Positive/Negative Pricing of Itineraries & creating Test Cases for all client related issues. Updation of Fares Suppression, Fares Reinstate, Cat-17, HIP, EMA, BSR’s, Candidate exception table, Minimum check table, Side trip table, YQ/YR table, IATA specified Routings, Rule 130/131 in Efare Manager for GDS Shares. Creating Test Cases, XML cases and XMLREG cases in Efare Manager. Also maintaining the same in EFare Manager Directories. Worked on a Lean project for Average Handling time Calculation. Preparing Process Mapping flow charts and Quality Calibration documents. Forecasting & Planning Revenue forecasting, Attrition calculation, Minimum billing hours to be delivered, leave plan tracking, skip level meetings and Weekly reviews. Project- Galileo Taxes- w.e.f. 01st September 05 – 30th April 06. Onsite training in Galileo International, Rosemont, Chicago for one month on Galileo Taxes positive & Negative pricing of all the YQ/YR and country taxes to provide 100% quality at all times to meet the SLA. Maintaining all process reports and directly reporting to Assistant manager. Project- SITA Rules Coding in ATPCO for Galileo International w.e.f. 01st Jan 05 – 30th Aug 05. Project- Galileo International Rules Coding w.e.f. 13th Feb 04 – 31st Dec 04. Show less



Classic Travels and Tours

• India
• Truck Transportation

• Supervisor

  • Feb 2001 - Jan 2004

  New Delhi Reservation, Fares construction, Pricing, Ticketing, BSP accounting, Forex, Tour and Travel Packages planning, Preparing Itineraries.