General Manager

• Mar 2022 - Present

General Manager

• Oct 2015 - Mar 2022

Operations Manager

• Jan 2015 - Oct 2015

The Lorette Golf Course is a privately owned facility. Nestled on the banks of the Seine River, Lorette Golf Course boasts some of the best greens in Manitoba complimented by our lush fairways. Fresh air, friendly customer service, easy going atmosphere, and great home style cooking is what separates Lorette from other golf courses.As Operations Manager I'm responsible for growing business revenue whilst maintaining excellent operational standards.Key Duties Include :* Accountability for Sales,Marketing Golf and Restaurant Operations at the Course* Management of Corporate Events, Tournaments and increasing Golf Course Advertising Revenues * Responsible for growing golf course membership and improving membership liaison and communications *Developing Marketing Programs to increase awareness of Lorette Golf Course across Manitoba * Responsible for Golf Course Management and Staffing, Hiring and Training * Management of key Client and Supplier relationships

Sales Recruitment Consultant

• Aug 2013 - Dec 2014

Thorn Baker Recruitment has been around since 1988 and currently has a £20 million turnover. Thorn Baker operates across the UK in a variety of sectors including Construction, Industrial, Office & Commercial, Facilities Management, Sales & Sales Management and Technical & Engineering within the Permanent,Temporary and Contract market. With offices in Nottingham, Chesterfield, Leeds, Manchester, Bristol, Birmingham, Newcastle and London; Thorn Baker has expanded and grown to provide services nationwide and build strong relationships with clients and candidates in different industries.Now responsible for concentrating on the recruitment of Sales Professionals up to Senior Management Level across a broad range of sectors including Aerospace, Automotive, Packaging, Financial Services and IFA's, Power Generation, Oil and Gas, Industrial, IT and Engineering, Specialities: Recruitment of Sales Professionals for the following industries:Aerospace Automotive Financial Services Facilities ManagementPackaging InstrumentationPlasticsHVACPower GenerationIT MarketingOil & Gas Machine Tool EngineeringGeneral Manufacturing Industries

Area Sales Manager

• Aug 2012 - Jul 2013

Bizview Media is an Online Marketing and Advertising Agency in Winnipeg, Manitoba Canada. Bizview Media provides and supports local businesses with effective marketing strategies & business solutions.Services Include:Business & Marketing SolutionsMedia Creation BrandingAdvertising and Marketing Campaigns Campaign Management and AnalysisFull Service Web DevelopmentPPC CampaignsWorking as an Area Sales Manager my key duties included:*Developing new business strategies and selling Bizview Media's services to local business owners*Management of a large number of existing clients to ensure retention and customer satisfaction*Using my own business acumen and entrepreneurial skills to help business owners and clients to grow their business*Providing effective recommendations to help businesses market themselves more effectively using online and traditional media

Call Centre Manager

• 2005 - 2009

Sitel is a leading provider of Business Process Outsourcing (BPO) solutions in the UK, offering clients unprecedented partnership value in the delivery of multi-channel customer contact interactions across all stages of the customer relationship lifecycle.Sitel operates from seven sites across the UK, employing approximately 2,400 associates who work within every major vertical market including retail, public sector, financial services, travel, technology and media and entertainment. Many of the world’s largest and best-known brands entrust their customer experience to Sitel UK.Working as a Call Centre Manager my key duties included:*Responsible for managing a call centre business in the UK that provided outsourced call centre services to our client British Telecom, a major telecommunications company in the UK.*Overseeing the running of various IT, sales and broadband customer support helpdesks for our client*Ensuring that all Client KPI’s are achieved for example: Service Levels, Sales conversions, First Call Resolution targets and Customer Satisfaction, as well as managing client relationships