Account Manager

• May 2022 - Present

- Develop and implement action plans to achieve objectives according to the assigned accounts (5 clients in total).- Worked closely with the purchasing department, improving order management for assigned accounts.- Lead the development of rewards catalogs, improving the profit margin by 3%.- Develop monthly, quarterly and annual kpIs reports, as well as advanced analystics for the assigned accounts.- Create and supervise email marketing campaigns and newsletters - Lead a team to optimize the management of loyalty programs.

Senior Account Executive

• Jul 2021 - Apr 2022

Marketing Account Executive

• Nov 2018 - Jul 2021

•Managed customer orders in the loyalty programs.•Managed to reduce the number of incidents related to orders and logistics, obtaining several days without incidents recorded.•Responsible for obtaining, processing and analyzing the customer database, orders and campaign results.•Design and sending email marketing campaigns and newsletters through Mailjet,•Managed loyalty programs web pages backend.•Developed monthly, quarterly and annual kpIs reports, as well as extraordinary reports required by the client.•Developed reward catalogues, both annual and seasonal, according to the needs and objectives required by the client.

Freelance Analyst

• Jul 2017 - Nov 2021

Consultant

• Aug 2016 - Jul 2017

• Financial management and budget definition for a pharmaceutical laboratory.• Development, implementation and management of business reports and diagnostics.• Development of the Marketing Plan for a software developer company. • Financial management and budget definition for a pharmaceutical laboratory.• Development, implementation and management of business reports and diagnostics.• Development of the Marketing Plan for a software developer company.

Finance Internship

• Oct 2015 - Jan 2016

• Management of taxes, movements and bank reconciliations.• Review of financial reports and balance sheets. • Management of taxes, movements and bank reconciliations.• Review of financial reports and balance sheets.

Risk and Control Internship

• Dec 2011 - Aug 2012

• Classification of customers with credit invoices.• Inventory control• Daily review of thefts or incidents on and off the company's premises. • Classification of customers with credit invoices.• Inventory control• Daily review of thefts or incidents on and off the company's premises.

Accounting Internship

• Jun 2010 - Dec 2010

• Control and registration of invoices payable or receivable, through the SAP FI module.• Preparation of documents for the payment of taxes related to the sale, production and shipment of alcoholic beverages.• Daily review of raw materials and final product costs.• Control of monthly inventory of raw materials, product under development and final product. • Control and registration of invoices payable or receivable, through the SAP FI module.• Preparation of documents for the payment of taxes related to the sale, production and shipment of alcoholic beverages.• Daily review of raw materials and final product costs.• Control of monthly inventory of raw materials, product under development and final product.