Fatma Samy

Information Technology at AlKazemi Group of Companies
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Contact Information
Location
Al Asimah, Kuwait, KW
Languages
  • English Native or bilingual proficiency
  • French Elementary proficiency
  • Turkish Elementary proficiency
  • Arabic Native or bilingual proficiency

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Bio

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Credentials

  • Digital Marketing and Social Media
    New Horizons Computer Learning Centers
    Jun, 2020
    - Sep, 2024
  • Zain Photography workshop
    Zain

Experience

    • Kuwait
    • International Trade and Development
    • 1 - 100 Employee
    • Information Technology
      • Nov 2021 - Present
    • Assistant Office Manager
      • Mar 2021 - Sep 2021

      I worked as office manager, handling patient calls, booking appointments, answering patient inquiries. Office work filing, emails, etc. I worked as office manager, handling patient calls, booking appointments, answering patient inquiries. Office work filing, emails, etc.

    • Kuwait
    • Medical Practices
    • 1 - 100 Employee
    • Medical Receptionist
      • Dec 2019 - Apr 2020

      My role was arranging appointments for the patients, answering calls , anwsering patients inquiries, arranging files and managing of the website. Checking weekly reports and daily incomes. My role was arranging appointments for the patients, answering calls , anwsering patients inquiries, arranging files and managing of the website. Checking weekly reports and daily incomes.

    • Information Technology Technical Support
      • Jun 2017 - Dec 2019

      Troubleshooting fingerprint devices at Kuwait University and Kuwait Municipality. Troubleshooting issues related to printers, computers, scanners, routers, cameras (DVR) in the company etc.. Troubleshooting fingerprint devices at Kuwait University and Kuwait Municipality. Troubleshooting issues related to printers, computers, scanners, routers, cameras (DVR) in the company etc..

    • Office Assistant
      • Jun 2016 - Aug 2016

       My responsibilities as an office assistant were to keep the front desk tidy and presentable with all necessary material (pens, forms, paper etc.), greet and welcome guests, answer questions and address complaints, answer all incoming calls and redirect them or keep messages, book appointments for clients, translate to clients during their physiotherapy sessions, receive letters, packages etc. and distribute them, prepare outgoing mail by drafting correspondence, securing parcels etc., check, sort and forward emails, monitor office supplies and place orders when necessary, keep updated records and files, monitor office expenses and costs, take up other duties as assigned (travel arrangements, schedules etc.).  I have knowledge of office management and basic bookkeeping, MS Office, in addition to strong communication and people skills, good organizational and multi-tasking abilities, problem-solving skills, customer service orientation, I am also familiar with all office machines (e.g. fax, printer etc.). Show less

    • Office Assistant
      • Oct 2014 - Dec 2014

      I worked there for 3 months. Learned a lot, and it was my first job. I worked there for 3 months. Learned a lot, and it was my first job.

Education

  • Al Athary institute
    Advertising training diploma
    2014 - 2015
  • Arab Open University - Kuwait
    Bachelor’s Degree, Information Technology
    2010 - 2014
  • Jabriya Indian School - Kuwait

Community

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