Experience

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  Fleuve Congo Hotel by Blazon Hotels

  • Kinshasa DRC

  • General Manager

    • Sep 2019 - Present
    • Kinshasa DRC
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  HOTEL LA RESIDENCE

  • N'Djamena

  • General Manager

    • Jun 2016 - Sep 2019
    • N'Djamena

    Business hotel offering wide range of entertainment & dining experience. I have created a new business model to reinvent this property. Starting from the basics to improve the staff, redefining the concept, implementing the procedures and creating a clear marketing philosophy.We are proud to ...

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  Kempinski Hotel N'Djamena

  • Chad

  • General Manager

    • Jan 2014 - May 2016
    • Chad

    Built up of team spirit and create a professional working environment for my collaborators. Manage training resources to enhance the attitude of my staff and deliver service with emotion in a challenging environment.The hotel achieved the best revenue per room in 2014. Trip advisor review: No. 1 ...

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  Sofitel President Palace

  • Guinée Equatoriale

  • General Manager

    • Feb 2011 - Jan 2014
    • Guinée Equatoriale

    Created effective communication between the managers and employees. Train and coach employees and improved the quality of the hotel and the service to our guests.With my team we have ensured personalized service to our guests creating loyalty and repeat customers for the hotel.Managed the hotel t...

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  Sofitel Imperial Resort & Spa

  • Mauritius

  • Resident Manager

    • Jun 2007 - Jan 2011
    • Mauritius

    Restructured the hotel to be in line with the Sofitel luxury brand in 2008.Nominated at the "World Best Resort Hotel Awards"​ 2008 *Winner of the "sustainable Tourism Award 2008" of the Mauritius Quality Institute *One of the 10 best luxury Hotels in Africa - Travelers’ choice...

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  Paradise Cove Boutique Hotel

  • Mauritius

  • Resident Manager

    • Feb 2006 - May 2007
    • Mauritius

    Managed the daily operations.Implemented new concepts in food and beverage outletsEnhanced guests experience while meeting with them daily.

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  Apavou Hotels

  • Maurice

  • Resident Manager

    • Jun 2000 - Jan 2006
    • Maurice

    Recruitment of heads of department as hotel was under re-opening process.Built a strong and motivated team to look after the welfare of the guests.Reduced wastage with constant monitoring of expenses.Created a full serviced resort to enhance the guests expectations.Owners promoted me to manage th...

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  Berjaya Mahe Beach Resort Limited

  • Seychelles

  • F&B Manager

    • Apr 1997 - Mar 2000
    • Seychelles

    Implementing standards and menu concept in the restaurant and bar.Development of staff through training Manage the quality of food.Organised purchases of food and beverage in a timely manner.Enhanced banqueting concept and hosted Miss World Beauty pageant.

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  Maritim Hotels Mauritius

  • Mauritius

  • F&B Manager

    • Nov 1991 - Mar 1997
    • Mauritius

    Created an incentive sales kit for banquet and conference.The hotel hosted the most prestigious conference on the island e.g the Francophonie hosted by President Francois Mitterrand. Maritim Hotel was the first hotel to implement the ALL INCLUSIVE offer on the British market. Awarded best confere...

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  Plantation Hotel & Resort

  • Seychelles

  • Asst F&B manager

    • Mar 1990 - Oct 1991
    • Seychelles

    Trained the local staff in food and beverage service during one hour session daily. The hotel was having huge issues of poor service which was changed after one year of training. Improve quality of Food and Beverage. Hands on operation during service. The hotel has an average occupancy of 85%. Aw...

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  Gulf Hotel

  • Bahreïn

  • Restaurant Manager

    • Dec 1987 - Dec 1989
    • Bahreïn

    Managed quality with critical eye for details. Bahrain hotels offers luxury and to remain competitive the service and quality must be impeccable. Manage the 24 hours coffee shop operations. Organised theme event weekly. Innovative F&B offers were implemented to continuously increase bottom li...

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  Le Meridien Hotels & Resorts

  • Iraq

  • Restaurant Manager

    • Aug 1983 - Dec 1987
    • Iraq