Project Manager

• Aug 2018 - Present

•Liaises with the account department to assist with the accurate invoicing of software, labour, travel and other charges.•Arrange weekly project meetings with the sales department to discuss upcoming installations/projects.•Maintain standard installation documentation for all hardware and software products.•Assist the sales department with the planning and scheduling of resources for the project. •Maintain client folders.•Maintain all client license & support agreements and ensure that signed copies are filed.•To account for all dockets and documentation issued by Micros Show less

Hospitality Systems Consultant

• Aug 2014 - Aug 2018

Meet with the Project Manager before commencement of aninstallation to be briefed on any special requirements and to collect all requireddocumentation (airline tickets, visas, pre-installation packs and sign-off documents).Hold a telephonic meetings with the Project Manager, and further communicate with theProject Manager via email, cc:Mail or fax.* Travel to clients' sites.* Install the assigned products to the requirements and satisfaction of the client.* Ensure that Opera standards are adhered to (network paths, passwords, etc…). * Project Leader, co-ordinates all aspects of the installation as required.* Ensure that, to the best of my ability, the project will be completed within schedule.* Conduct an exit meeting with the client, during which the sign-off documentation iscompleted.* Liaise with clients and manage the installation, training, refresher training, sitevisit, upgrade or any other dealings that the company deems fit.* Complete and send all sign off documentation and time sheets to the Project Managerbefore leaving site.* I email a site report is to the Operations Manager and Project Manager no later than 24hours after leaving site.* I do not leave site if any outstanding issues are not resolved without explicitpermission from Management.* Arrange a handover meeting with the Project Manager upon returning from a client'ssite, during which the Project Manager will be briefed on all aspects of the installation.* Bring a copy of the clients' databases back to the office. All client databases are tobe copied onto the internal office network.* Also assist the sales department with any requests that may assist the sales departmentto close a sale. This includes technical information, software information and salesdemonstrations. Show less

Front Desk Agent

• Nov 2012 - Jul 2014

Tourism Development Assistant

• Feb 2012 - Nov 2012

Administrator- Tourism Office

• Dec 2010 - Jul 2011