Experience

Karam Jeddah

• Saudi Arabia
• Hotels and Motels
• 1 - 100 Employee

• General Manager

  • Sep 2022 - Present

  - Responsible for the overall hotel operations, including guest and associate satisfaction, human resources, financial performance, sales and revenue generation, marketing efforts and overall performance and strategy execution of the hotel. (175 Keys, 2 Banquet Halls, 4 Meeting Rooms, 2 Restaurant.) - Excellent interpersonal, communication and relationship-building skills. Listen attentively, communicate persuasively and follow through diligently. - Demonstrated ability to gain customer… Show more - Responsible for the overall hotel operations, including guest and associate satisfaction, human resources, financial performance, sales and revenue generation, marketing efforts and overall performance and strategy execution of the hotel. (175 Keys, 2 Banquet Halls, 4 Meeting Rooms, 2 Restaurant.) - Excellent interpersonal, communication and relationship-building skills. Listen attentively, communicate persuasively and follow through diligently. - Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business. Show less - Responsible for the overall hotel operations, including guest and associate satisfaction, human resources, financial performance, sales and revenue generation, marketing efforts and overall performance and strategy execution of the hotel. (175 Keys, 2 Banquet Halls, 4 Meeting Rooms, 2 Restaurant.) - Excellent interpersonal, communication and relationship-building skills. Listen attentively, communicate persuasively and follow through diligently. - Demonstrated ability to gain customer… Show more - Responsible for the overall hotel operations, including guest and associate satisfaction, human resources, financial performance, sales and revenue generation, marketing efforts and overall performance and strategy execution of the hotel. (175 Keys, 2 Banquet Halls, 4 Meeting Rooms, 2 Restaurant.) - Excellent interpersonal, communication and relationship-building skills. Listen attentively, communicate persuasively and follow through diligently. - Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business. Show less


Univa
• Saudi Arabia
• Marketing Services
• 1 - 100 Employee
• Co-Founder

  • Mar 2023 - Present


The Venue Jeddah

• Saudi Arabia
• Hospitality
• 1 - 100 Employee

• Sales Manager

  • Nov 2018 - Jan 2022

  Formerly known as Sofitel Jeddah Corniche. Now The Venue Jeddah Corniche. (Re-Branding Team Member of The Venue Jeddah Corniche.) • Prepare Sales Plan, Rate structure, SWOT analysis • Assist the DOS in planning, development and implementation of promotional strategies and marketing plans. • Respond to sales inquiries from potential clients. • Determine rates, prepare proposals, negotiate contracts and analyze lost business for the hotel. • Develop Sales plans and… Show more Formerly known as Sofitel Jeddah Corniche. Now The Venue Jeddah Corniche. (Re-Branding Team Member of The Venue Jeddah Corniche.) • Prepare Sales Plan, Rate structure, SWOT analysis • Assist the DOS in planning, development and implementation of promotional strategies and marketing plans. • Respond to sales inquiries from potential clients. • Determine rates, prepare proposals, negotiate contracts and analyze lost business for the hotel. • Develop Sales plans and strategies to meet or exceed established revenue and room night goals. • Partner with operations departments to ensure full participation. Show less Formerly known as Sofitel Jeddah Corniche. Now The Venue Jeddah Corniche. (Re-Branding Team Member of The Venue Jeddah Corniche.) • Prepare Sales Plan, Rate structure, SWOT analysis • Assist the DOS in planning, development and implementation of promotional strategies and marketing plans. • Respond to sales inquiries from potential clients. • Determine rates, prepare proposals, negotiate contracts and analyze lost business for the hotel. • Develop Sales plans and… Show more Formerly known as Sofitel Jeddah Corniche. Now The Venue Jeddah Corniche. (Re-Branding Team Member of The Venue Jeddah Corniche.) • Prepare Sales Plan, Rate structure, SWOT analysis • Assist the DOS in planning, development and implementation of promotional strategies and marketing plans. • Respond to sales inquiries from potential clients. • Determine rates, prepare proposals, negotiate contracts and analyze lost business for the hotel. • Develop Sales plans and strategies to meet or exceed established revenue and room night goals. • Partner with operations departments to ensure full participation. Show less



Warwick Hotels and Resorts

• France
• Hospitality
• 400 - 500 Employee

• Sales Manager

  • Oct 2017 - Oct 2018

  Pre-Opening Team (Achieved 43% Occupancy in Pre - Opening with Salsabil by Warwick Hotel.) • Prospect new companies and negotiate contracts. • Develop a Sales Action Plan and manage. • Participate in local & international trade fairs. • Work with marketing and communication to detect trends, analyze needs and develop new markets. • Keeping the DOSM updated on sales efforts progress and bookings conferring closely on matters of special handlings or unusual developments… Show more Pre-Opening Team (Achieved 43% Occupancy in Pre - Opening with Salsabil by Warwick Hotel.) • Prospect new companies and negotiate contracts. • Develop a Sales Action Plan and manage. • Participate in local & international trade fairs. • Work with marketing and communication to detect trends, analyze needs and develop new markets. • Keeping the DOSM updated on sales efforts progress and bookings conferring closely on matters of special handlings or unusual developments, recommending necessary sales action. • To develop and maintain hotel sales support and promotion material. • To increase occupancy, average rate and profits of the hotel through planning, guidance and training of hotel sales and marketing personnel. Show less Pre-Opening Team (Achieved 43% Occupancy in Pre - Opening with Salsabil by Warwick Hotel.) • Prospect new companies and negotiate contracts. • Develop a Sales Action Plan and manage. • Participate in local & international trade fairs. • Work with marketing and communication to detect trends, analyze needs and develop new markets. • Keeping the DOSM updated on sales efforts progress and bookings conferring closely on matters of special handlings or unusual developments… Show more Pre-Opening Team (Achieved 43% Occupancy in Pre - Opening with Salsabil by Warwick Hotel.) • Prospect new companies and negotiate contracts. • Develop a Sales Action Plan and manage. • Participate in local & international trade fairs. • Work with marketing and communication to detect trends, analyze needs and develop new markets. • Keeping the DOSM updated on sales efforts progress and bookings conferring closely on matters of special handlings or unusual developments, recommending necessary sales action. • To develop and maintain hotel sales support and promotion material. • To increase occupancy, average rate and profits of the hotel through planning, guidance and training of hotel sales and marketing personnel. Show less



Casablanca Grand HOTEL

• Hospitality
• 1 - 100 Employee

• Sales Executive

  • Sep 2016 - Sep 2017

  Pre-Opening Team • Sells to new, existing and prospective customers considering goals set forth in the Events and Catering Manager sales strategy, negotiating optimum rate for the benefit of the business. • Services existing business through management of account bases. • Sell all facets of the hotel. • Manage the corporate head office and the preferred hotel history for that company. • Develop and maintain a regular pattern of sales calls, meeting with principals of target… Show more Pre-Opening Team • Sells to new, existing and prospective customers considering goals set forth in the Events and Catering Manager sales strategy, negotiating optimum rate for the benefit of the business. • Services existing business through management of account bases. • Sell all facets of the hotel. • Manage the corporate head office and the preferred hotel history for that company. • Develop and maintain a regular pattern of sales calls, meeting with principals of target market. • Provides direction on, and conducts market research and analysis. • Conduct client interviews. • Entertain clients. • Plan and conduct familiarization tours and site inspections. • Travel when required to promote the hotel and develop potential business. Show less Pre-Opening Team • Sells to new, existing and prospective customers considering goals set forth in the Events and Catering Manager sales strategy, negotiating optimum rate for the benefit of the business. • Services existing business through management of account bases. • Sell all facets of the hotel. • Manage the corporate head office and the preferred hotel history for that company. • Develop and maintain a regular pattern of sales calls, meeting with principals of target… Show more Pre-Opening Team • Sells to new, existing and prospective customers considering goals set forth in the Events and Catering Manager sales strategy, negotiating optimum rate for the benefit of the business. • Services existing business through management of account bases. • Sell all facets of the hotel. • Manage the corporate head office and the preferred hotel history for that company. • Develop and maintain a regular pattern of sales calls, meeting with principals of target market. • Provides direction on, and conducts market research and analysis. • Conduct client interviews. • Entertain clients. • Plan and conduct familiarization tours and site inspections. • Travel when required to promote the hotel and develop potential business. Show less



Destinations of the World

• United Arab Emirates
• Travel Arrangements
• 100 - 200 Employee

• CONTRACTS EXECUTIVE

  • Jun 2016 - Aug 2016

  • Reporting to CONTRACTS MANAGER • Loading contracted rates and specials via online contracting system • Maintaining and nurturing existing relationships with hotels

• Customer Service Agent

  • Apr 2015 - May 2016

  • Reporting to Operations Manager • Coordinate with the respective hotels to update the system with their confirmation numbers. • Follow up and making sure about Guest’s Check IN