Faisal Abdul Ghaffar

Senior Project Engineer at Talk Ports
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Contact Information
us****@****om
(386) 825-5501
Location
Pakistan, PK
Skills

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Credentials

  • NSE Training
    Fortinet Federal
    Apr, 2020
    - Sep, 2024
  • IPv6 Deployment Workshop
    SANOG, APNIC
    Jan, 2019
    - Sep, 2024
  • ITIL v4 Foundation
    Moon International
    Jan, 2019
    - Sep, 2024
  • Fundamental of Terminal Operations
    DP World Institute
    Aug, 2018
    - Sep, 2024
  • Creating Superior Service Culture
    The Sohail Zindani Company
    May, 2018
    - Sep, 2024
  • CCNA Industrial Examination Preparation, (Routing and Switching).
    CTTC (Pvt) Ltd.
  • Microsoft Certified Professional: Installing, Configuring and Administering
    Microsoft

Experience

  • Talk Ports
    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Project Engineer
      • Feb 2022 - Present

      About Talk Ports Part of Talk Technology company – leading distributor in Security & IT Formed in 2016 Providing terminal operating solutions, Supplying to ports in Africa and Middle East Headquarters in the UK Regional offices in Dubai, Nigeria & Kenya TALK PORTS provide Marine terminal solutions Like VMT , WIFI , MOBILITY, OCR, REEFER Management, Maritime LED lighting solution, TOS Solution, Automation and other customise solution based on terminal need. Vendor / Project Partners. Altai Super WIFI, Darveen Industrial / Mobile Computing, Dascom, MidStream, Printronix, Saewoo, Visy, Solvo. Show less

  • DP World Karachi
    • Senior Information Technology Engineer
      • Jun 2016 - Jan 2022

      Nationwide IT Infrastructure Support (LAN, WAN, WLAN) for 10+ sites in 24x7 critical port operations Risks, Problems & Incidents Management related to countrywide IT Infrastructure IT Projects planning, execution & management IT Help desk & Technical Support Supervision in 24x7 working environment Provided technical leadership, identified & resolved issues, removed technical roadblocks. Management of team’s KPIs, support tickets, weekly shifts/roasters, workload, on-call/after-hours support Data Center & DR Sites management IT Inventory management with centralized patches deployment & control Service Delivery, Change & Configuration management Office365, Blue Coat & SCCM management. Nationwide VoIP Setup management Proficiently dealt with vendors/service providers & ensured services delivery as per SLAs Office365, Blue Coat Proxy & SCCM management. Altai Super WIFI Solution, Milestone XProtect VMS, Crane Simulator management. Performed real-time network monitoring using PRTG Show less

  • KTF Systems
    • Machinery Manufacturing
    • Lead Project Engineer
      • Dec 2006 - Jun 2014

      Provided technical support to MSA customers under an Enterprise or Business support contract. Communicated with stakeholders to share critical technical information and deliver project updates. Trained field technician on a variety of hardware including Printers, CCTV, IP Cameras, Altai Super Wi-Fi, RDT. This included installation, maintenance, and system administration to reduce the time spent of diagnosing failure. Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks Show less

Education

  • TEC
    Diploma in Network Technologies, System, Networking, and LAN/WAN Management/Manager
    2001 - 2002
  • South City Instituite of Managment Science
    BCS, Information Technology
    2000 - 2001
  • Y.M.C.A Secondary School

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