Experience

AlchemLife Europe

• United Kingdom
• Wholesale

• Marketing & Digital Marketing Manager UK

  • Mar 2021 - Present

• Sales and Marketing Responsible UK

  • Aug 2020 - Mar 2021

• Trade and Digital Marketing Coordinator UK

  • Aug 2019 - Aug 2020



Dover Corporation

• United States
• Machinery Manufacturing
• 700 & Above Employee

• Compliance Administrator/ Analyst

  • Jan 2018 - Dec 2018

  Global Compliance Office support at Markem-Imaje (Dover company): - Project coordination / lead - Procedures, Work Instructions & Policies implementation- Trade Compliance: Restricted Party Screening (specifically Russia region) & Third Party Guidance - Visual Compliance tool - Training provided to: EMEA, ASPAC, AMERICAS regions on SharePoint usage and tools - SharePoint database administration - Data Management Tool administration - Intranet page content/update - Subject Matter Expert for Reporting/ Documentation



Marc-André Cartier, chocolatier

• Sales Coordinator & Business developper for B2B & Hotels segment

  • Oct 2016 - Apr 2017

  Administrative & CRM tasks ; Sales: canvass new clients (market research, company profiling, mailings, 20- 30 sales calls), meetings with clients, negotiations, margin calculations, creating offers), client relations; coordination: full supply chain logistics; writing & design : four catalogs (specific B2B client), automated Excel worksheets (pricing & revenue calculations), massive mailings, elaborating new products (custom made), request for proposals.



DG Investment Holding

• CEO Assistant & Marketing Manager

  • Oct 2014 - Apr 2016

  Administrative tasks & Office Management: accounting, bills and administrative classification for 6 companies, agenda organization, reception, handling main phone, managing office supplies, communication emails to staff, etc.Assistant CEO tasks: organization and management of CEO’s agenda (business trips, coordination of meetings, handling personal errands), summarizing contracts and investment offers, Minutes, consulting on marketing and promotional aspects of various projects, writing and emailing, presentation of projects to stakeholders and investors, various market research (statistics, trends, etc.), attending financial conferences for the company, coordination of all Management agenda (full awareness of the activities in Holding at all time)Marketing: content development strategies, website editing (navigation, design, content), promotion and communication, creating client files, PPT presentations, Excel files, Reports and Portfolio creation Business knowledge of following areas: Asset Management, Sports, Hospitality & Clinic services, Real Estate, DOMOTEC technology, Family Office services.References: Mr. Hythem Ishuayed (CEO) – 079 698 32 25



Antidot Drink Sàrl

• Switzerland
• Food and Beverage Manufacturing

• PR/Communication & B2B - HORECA Sales/ Partnerships Internship

  • Jun 2014 - Sep 2014

  Communication: direct contact with Swiss press & media, writing & editing press releases, control the P&L of marketing operation; managing website, represent Antidot Drink at expositions & events, defining promotional campaigns ; sales: soliciting in new markets (B2B & HORECA), manage social media networks (grow likes, shares, referrals, follow up with analysis reports); creating sales books and press book, e-commerce developpement; customer service: B2C sales, manage orders via mypostbusiness.ch/portal, client mailing, client complaints, review comments, developing loyalty programs.



InterSoccer

• Switzerland
• Spectator Sports
• 1 - 100 Employee

• Marketing - Social Media - Advertising Internship

  • Aug 2013 - Dec 2013

  Head of marketing: manage/train team of 3, manage social media networks and forums, budgeting, creating campaigns/promotions (email marketing), editing website; PR: represent InterSoccer at fairs, promoting company to direct potential customers, contact with private schools, creating sponsorship booklets, creating Newsletters, creating partnerships; marketing administration: filing, CRM management, data analysis/statistics, SEO/SEM; customer service: direct client contact(B2C), survey results analysis, handling complaints and informative emailing



Meeting Point Bar & Snack

• Spain
• Restaurants

• Co-founder & Marketing Manager

  • May 2012 - May 2013

  Concept Development: interior design, selecting products (market research, benchmark), creating menus, co-foundation of the concept and value proposition; human resources: training interns, creating working procedures, contracts , setting standards ; bar management & events: organization of private events, themed public events, special client requests, overviewing service; marketing: digital marketing development, designing flyers, developing marketing strategy, designing menus, creating campaigns



Neuchâtel Xamax 1912 SA

• Switzerland
• Spectator Sports
• 1 - 100 Employee

• Office & Customer Service Coordinator Intern

  • Jun 2011 - Aug 2011

  Office administration: archiving/ filing, meetings coordination, emailing, accounting, travel expenses, overview of distributorsCustomer Service: ticket sale, after sales call center, event information desk, emailing/writing client NewsletterVIP Lodge Planning: research & organization of food suppliers, lodge accessories, set up of special servicesRelocation services: visa & immigration, home finding, short term accommodation, setting in services, school search



La Heera

• Switzerland
• Retail Apparel and Fashion

• Assistant Designer

  • Jul 2005 - Apr 2011

  monitoring private sales, setting up private events, controlling and storing merchandise, design showcase, showroom sales at luxury hotels, client consulting, knowledge of textiles: pashmina quality, material, hand/machine made, participation in the organization of the fashion show at Gold & Platinum Club in Geneva.



Restaurant Olio

• Netherlands
• Restaurants

• Chef de rang

  • Mar 2010 - Apr 2010

  Serving in a gastronomical restaurant, Menu translation into Russian, customer relations



Starwood Hotels & Resorts Worldwide, Inc.

• Hospitality
• 100 - 200 Employee

• Housekeeping Supervisor Internship

  • Dec 2009 - Apr 2010

  Room control following hotel standards of quality, followup customers during long-stay, welcoming VIPs and answering their special requests



Rocco Forte Hotels

• United Kingdom
• Hospitality
• 700 & Above Employee

• Bar & Room service Internship

  • Dec 2008 - Aug 2009

  Welcoming clients, personal presentation, setting up the back office, taking orders, invoicing, closing cash register, room service assistance during high season period



Birdies prêt à porter pour hommes

• Sales

  • Apr 2005 - Jun 2005

  Sales, advising customers, participation in the fashion show at Crowne Plaza Hotel in Geneva as a dresser, customer service, knowledge of men high end apparel.