Experience

Kilroy's Sports Bar

• United States
• 1 - 100 Employee

• Security Guard

  • Sep 2021 - Present

  Popular bar that attracts local university students for a fun, upbeat environment. Service is mostly tailored to young adults looking for a safe and exciting place to go on a weekend night to socialize. This bar is widely known for its strong policy against underage patrons and its welcoming atmosphere. -Completed driver's license scrutiny training to determine fake IDs from real IDs. -Ensured safety of all customers by monitoring crowds and the body language of individuals. -Emphasized teambuilding with coworkers by always offering to help another with more difficult tasks.



Centier Bank

• United States
• Banking
• 700 & Above Employee

• Intern

  • May 2022 - Aug 2022

  Family-owned bank in Indiana with 60+ locations focused on providing a welcoming and memorable experience to its clients. The bank has a reputation for its quality customer service and staff that always have a smile on their face. -Collaborated with a group of other interns on a plan presented to the CEO to draw younger clients to the bank -Worked in a fast-paced environment to ensure all customers were taken care of with the high standards expected by Centier -Learned about different departments of a bank, what they do, and how they come together to provide the best and most secure services for their clients



Asada Grill & Cantina

• United States
• Restaurants
• 1 - 100 Employee

• Server

  • Dec 2020 - Jan 2022

  High quality sit-down Mexican steakhouse that provides large portions and has a full bar. It is a family friendly restaurant, and many people choose to come with their whole family or large friend groups. The restaurant also offers carry-out service for phone orders. -Promoted to server from host as a result of recognition for excelling in responsibilities and receiving manager commendation -Adapted to changing environment when customers wanted to change where they were seated or change their phone order to provide them with high quality service -Coordinated with coworkers beyond responsibilities in my job description in order to relive stress of coworkers and help improve the speed of service



The Home Depot

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Mar 2018 - Dec 2020

  Large department store providing customers with tools for do-it-yourself projects. Customers can order online, consult with in-store professionals, or schedule pick up orders. -Provided a positive customer experience by quickly and diligently performing basic transactions including returns, orders for pickup, and orders for delivery -Handled multi-hundred dollar orders using the company database to ensure the transaction was completed properly and therefore satisfy customers -Served as the main point of contact for other departments, customers, and online representatives by answering phones and being personal and approachable