Experience

Buffalo & Erie County Public Library

• Libraries
• 100 - 200 Employee

• Senior Page

  • Jul 2017 - Present

  • Assist library patrons through checking out and discharging library materials, guided reference questions, placing hold requests, and paying fees and fines • Fluency of necessary library related software including SirsiDynix and LibCal • Strict organizational skills to ensure efficiency in a library with a volume of over 70,000 items • Responsibility demonstrated through entrusted opening and closing tasks, which include but are not limited to: management of register funds and balancing the register when closing, independently opening the library to the public and other associated opening responsibilities, maintaining cleanliness during closing to ensure the library remains presentable • Job knowledge and customer services skills applied to help patrons with all forms of queries in a professional and helpful manner • Ability to multitask while working independently as well as work in tandem with other employees Show less



Teavana

• United States
• Retail
• 300 - 400 Employee

• Team Member

  • Aug 2016 - Feb 2018

  • Using product knowledge and interpersonal skills to guide customers towards appropriate products and convert them to a purchase • Have knowledge of over 90 types of teas, processing and sourcing information, individual flavor profiles and brewing methods, and tools for brewing teas to maximum quality • Able to take job-related jargon and translate to customers in an easy-to-remember way to ensure clarity • Work with team members to create a pleasant, supportive, and respectful environment for team members and customers alike • Contribute to total store sales by achieving and surpassing daily quotas • Daily cleaning duties to maintain health standards and a sanitary professional work space Show less



Stony Brook University

• United States
• Higher Education
• 700 & Above Employee

• Teaching Assistant

  • Jan 2016 - May 2016

  Class title: "American Society and Culture"• Is one of three Teaching Assistants to a small class of approximately ten students• Introduces exchange students from Waseda University (早稲田大学) to aspects of American culture to deepen their study abroad experience• Class lessons focus on social issues, political issues, and current events • Inject outside information and personal opinions to spur discussion and broaden perspectives to encourage students to form their own unique opinions Show less

• Teaching Assistant

  • Aug 2015 - Dec 2015

  Course title: "Elementary Japanese I"• Assisted a professor with introducing the Japanese language to new learners• Helped students learn the three Japanese alphabets: hiragana (ひらがな), katakana (カタカナ), and kanji (漢字)• Worked one-on-one with students who sought extra help to provide them with personal assistance outside of the classroom to further their understanding and resolve any difficulties• Applied personal experience as a second-language learner to be able to offer more helpful explanations to students• Oversaw testing to ensure students completed examinations without academic dishonesty Show less



Charles B. Wang Center

• United States
• Higher Education
• 1 - 100 Employee

• Intern

  • Feb 2014 - May 2016

  • Preparation and distribution of promotional materials for programs held at the center • Assisting in the composition and implementation for high-caliber programs that reflect both traditional and contemporary Asian and Asian American cultures and societies • Monitoring exhibitions and registration desks of various public programs • Performing various administrative tasks to support the Charles B. Wang Center such as market research and public opinion outreach • Giving guided art tours throughout the seasonal art galleries which combine both modern and traditional aspects of Asian aesthetic and style • Acting as an intermediary between Stony Brook University students and the Charles B. Wang Center to gauge and ignite interest in public programs Show less



The Japan Center at Stony Brook

• Intern

  • Feb 2014 - Dec 2014

  • Collation and composition of materials to be sent via post to spread awareness of and promote upcoming events • Distributed and managed raffle tickets at a giveaway at the end of an event • Operated the "bento box" lunch table at an event with an event staff which dealt with the collection of money and distribution of "bento boxes" to hungry event attendees • Collation and composition of materials to be sent via post to spread awareness of and promote upcoming events • Distributed and managed raffle tickets at a giveaway at the end of an event • Operated the "bento box" lunch table at an event with an event staff which dealt with the collection of money and distribution of "bento boxes" to hungry event attendees