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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Independent Contractor
      • Jan 2022 - Present
    • Owner
      • Apr 2019 - Present
    • United States
    • Entertainment Providers
    • 1 - 100 Employee
    • Senior Business Consultant/ Project Management
      • Jan 2008 - Jan 2013

      Managed a team to optimize clinical workflows within the practice office, achieving the goals to have staff work to top of their license, improve patient throughput, and increase provider satisfaction Led clinical workflow assessments and re-design around EHR system implementations for physician ambulatory organizations through training and system refinement Conducted provider outreach and marketing for the state of Alabama to grow client base for CMS Meaningful Use incentive funding programs including reviewing specific requirements and workflow analysis at signed client sites Managed client’s team leaders to restructure and appropriately staff their EHR team with the intent to have the most efficient use of staff and their roles to support the medical group Lead on several vendor selection projects for large physician groups including doing market research of client’s competitors and analysis of solutions to ensure individual success with each client Determined Patient Centered Medical Home (PCMH) readiness and using a customized gap assessment tool to assess entire clinical workflow from front to back using NCQA standards Assisted in planning the integration of a physician group from multiple organizations into a single multi-specialty group toward supporting a clinically integrated Accountable Care Organization (ACO) model Created and implemented role based training plans designed to optimize and streamline workflow including revising policies & procedures and job descriptions Show less

    • Senior Business Analyst
      • Feb 2010 - Oct 2010

      Managed several ‘beta’ clients testing the new software versions prior to general release with the purpose to communicate functional needs back to peer subject matter experts for redesign and bug fixing Designed software solutions in the development department based on changing business requirements for Allscripts Enterprise software, specifically to meet Meaningful Use certification criteria Leveraged clinical knowledge to analyze the business and clinical needs in order to translate into functional system requirements as well as assisting in documenting the initial business requirements Acted as liaison between clinical workflow needs and input from ‘beta’ clients to the technical developers and engineers to maximize functionality, and improve overall efficiency within the software Conducted and facilitated requirements gathering sessions based on development methodology Worked with service teams to triage client issues and analyze potential enhancements with purpose to create a path to resolution Show less

    • United States
    • Hospitals and Health Care
    • 300 - 400 Employee
    • Business Analyst
      • Aug 2007 - Dec 2007

      Trained and supported outpatient providers and clinical staff on Allscripts Touchworks electronic medical record application and IDX practice management registration application Generated and documented specifications from each site and specialty including a workflow gap analysis and redesign plan to properly integrate software into specific clinical workflows Implemented Allscripts Touchworks application to multi-specialty physician offices throughout Chicago-land area using a two phased methodology approach Monitored help desk to resolve end user issues and communicate resolutions Monitored and troubleshot system interfaces primarily using HL7 messages Created and maintained standard learning documents for Advocate associates and clinicians Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Solution Delivery Consultant
      • Jul 2005 - Aug 2007

      Designed, built, and implemented PathNet Millennium laboratory solutions for hospital systems Utilized standard methodology processes to collect and document important decisions, requirements, and specifications in the laboratory department including integrated clinical areas within the hospital Lead the clients through workflow and technical design and decision making process to maximize clinical workflow efficiencies including order entry, order routing, specimen collection, and result reporting Trained and supported clients with application functionality and troubleshooting to ensure workflow integration within entire healthcare system as well as supporting solution/service delivery strategies Converted clients from several different starting points including multi-facility (30+ hospital sites), Phase X, new Millennium footprints, and upgrade migration hospital associations Implemented projects using an event-based methodology in the Solutions Center designed to successfully accelerate implementations in a standardized and maximum efficiency format Monitored and coordinated with clients the project plan goals to ensure all deliverables and target deadlines are met in order to have successful go live outcomes Maintained and coordinated change control documents and processes with all implemented areas to monitor changes made internally and externally in order to minimize risks from potential changes Utilized Cerner’s querying language CCL to pull information from database tables Certified; Nominated and received several awards for performance quality and initiatives Show less

Education

  • Purdue University
    Bachelors of Science, Management
    2001 - 2005
  • Purdue University, School of Management
    Bachelor of Science, Management
    2001 - 2005

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