Experience

Quantum Automation

• India
• Automation Machinery Manufacturing
• 1 - 100 Employee

• Technical Sales

  • Jun 2021 - Present

  Provide technical support for our Distribution division, assist with increasing the sales of all of Quantum Automation (Distribution and Manufacturing), maintain vendor relationships, and staying up to date and knowledgeable on all new and existing product lines.

• Operations Manager

  • Jan 2019 - Jun 2021

  Oversaw the organizational activities of our distribution division. Responsibilities included supervising operations, hiring and training new personnel, implementing new software/systems and procedures, maintaining good relations with vendors, ensuring great customer service, overseeing inventory, and much more.

• Assistant Manager

  • Oct 2016 - Jan 2019

  Responsible for ensuring workflow based on procedures outlined by the company's upper management. Assisted in supervising employees during day-to-day tasks, providing customer support, assisting our inside sales and purchasing departments, assisting our shipping and receiving, and provide any further assistance as needed to the rest of our company/staff.

• Accounting Manager

  • Sep 2013 - Oct 2016

  Oversee and manage the general accounting functions, including, but not limited to: accounts payable, accounts receivable, preparing financial reports, and taxes

• Inside Sales and Purchasing

  • Jan 2007 - Sep 2013

  Responsible for processing all incoming orders, meeting customer deadlines, assist in quality assurance, purchasing inventory, fulfill requisitions, scheduling delivery dates with vendors, follow-up and ensure all orders are received according to our purchase orders, and providing top-notch customer service.

• Customer Service Representative

  • Feb 2006 - Jan 2007

  Providing customer service to all inquiries via phone/email/fax, assisting our Inside Sales team as needed by processing orders, order fulfillment, shipping, and receiving inventory. In charge of the returns department and ensured all customer returns were handled in a timely and efficient manner.