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5.0

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Guiding people in an organization through a change in internal software technology, getting them trained to use the new software, and getting them to embrace the change, this is a large feat. During the roll out of new software at Isaacson, Miller, I worked with Eve, the project lead for this transition, and her team as a volunteer "SuperUser" trainer and coach for other employees in the firm. She had a knack for equipping her employee volunteers to be confident when answering questions from our peers and managers. She taught us to think through these questions with a strong relational and emotional intelligence perspective and to be problems solvers for our co-workers. I enjoyed working with her on this project and other projects during my time at the firm. She understands technical matters while also relating well with others and would be a great asset for any organization or company.

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Experience

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Senior Consultant
      • Jan 2021 - Present

      As Senior Consultant and Knowledge Management Specialist, delivers knowledge management strategy, KM business model, knowledge and content organization, and KM technology services to commercial, government, and nonprofit clients.

    • United Kingdom
    • Advisor
      • Sep 2020 - Present

      Provides knowledge management perspective to this culture management software company.

Education

  • Yale University
    BA, History
    1986 - 1990
  • Graduate Institute of International Studies (IUHEI)
    DES, History/Political Science
    1990 - 1993

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