Experience

VITAL EUROPE UK LTD

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Practice Manager

  • Mar 2017 - Present

• Receptionist

  • Mar 2017 - Present



Benugo

• United Kingdom
• Food & Beverages
• 500 - 600 Employee

• Team Leader

  • Oct 2015 - Jul 2016

  My responsibilities while working for Benugo are to supervise other café workers in their work during the day. Recruiting of new staff to the site under my care, training of said new staff. Ensure that we have sufficient supplies to complete each day in a precise way. Filling the cafes daily cashing up sheets ensuring that any cash expenditure for provisions for the café are covered by a receipt, completing productivity sheet at the end of the day ad sending it to the managers for evaluation. Ensure that all members of staff and any new members have up to date health & hygiene certificates and to liaise with the café manager and training manager regarding other relevant training opportunities. Make sure the café building, equipment and furnishing are properly maintained and to notify the café manager and maintenance department of any damages, and check that the café areas inside and out are clean, safe and hygienic at all times; and that adequate security measures are taken. Arrange the weekly rota in compliance with the weekly budget taking into account any additional bookings as well as staff holidays, illnesses etc. and to release it on time for the team members. Show less



The Ship Public House

• Assistant Manager

  • Jan 2012 - Jul 2015

  The public house is situated in the Fitzrovia area, its clientele mainly consisting of the nearby companies employees. Most of these are major advertising, film, creative agencies with regular clientele from the BBC. Responsibilities include, overseeing compliance with health and safety regulations at all times in the pub, kitchen and other areas. Organising and overseeing events. Undertaking regular stock checks, placing orders with suppliers and restocking. Recruiting, training and managing staff. Monitoring profitability and performance to ensure sales targets are met or exceeded. Maintaining relations with members of the local community, the police and liquor licensing authorities. Managing the pubs day to day finances, maintaining the accounts. Show less



Grange Hotels

• United Kingdom
• Hospitality
• 100 - 200 Employee

• F&B Assistant

  • Jul 2011 - Dec 2011

  Greeting and seating guests, taking their orders. Serving the required food and beverage items. Meeting individual customer needs. Offering information about various topics required by the customer. Taking care that the buffet and the bar is well stocked and tidy. Preparing bills and taking the appropriate payments. Greeting and seating guests, taking their orders. Serving the required food and beverage items. Meeting individual customer needs. Offering information about various topics required by the customer. Taking care that the buffet and the bar is well stocked and tidy. Preparing bills and taking the appropriate payments.



Carnival Cruise Line

• Travel Arrangements
• 700 & Above Employee

• Receptionist

  • Sep 2009 - Jan 2011

  Responsibilities included meeting and greeting guests, proceeding with check-in and check-out. Full administrative support of the guests and other departments. Answering incoming phone calls, writing up e-mail correspondence, organizing activities that are related to arrivals, departures or travel itineraries, answering specific queries from guests. Filing and updating databases. During my time with Carnival Cruise Lines I travelled throughout most of the Caribean and also visited Mexico and the Eastern US. Show less



Istria94 Tours

• 1 - 100 Employee

• Travel Agent Intern

  • Jul 2007 - May 2008

  Assisting clients with travel arrangements. Helping the client to choose and research a destination. Booking tickets and reservations. Consulting published and computer-based sources for information on departure and arrival times, fares and hotel ratings and accommodations. Participating in the development of products for the customers. Assisting clients with travel arrangements. Helping the client to choose and research a destination. Booking tickets and reservations. Consulting published and computer-based sources for information on departure and arrival times, fares and hotel ratings and accommodations. Participating in the development of products for the customers.