Experience

Thinking Caps Group
• Education Administration Programs
• 1 - 100 Employee
• Academic Director

  • Jan 2016 - Present


Sylvan Learning Centers

• United States
• Education Management
• 400 - 500 Employee

• Director of Education

  • 2014 - 2015

  Oversaw and communicated performance metrics and KPIs to franchisees. Monitored student educational development and performance. Collaborated with school teacher to create effective and authentic learning program. Initiated and maintained customer relationships to drive enrollment growth. Hired and trained certified teachers and led quarterly team meetings to ensure adherence to Sylvan curriculum standards. • Engaged with families to communicate student’s achievement at bi-monthly parent conferences to ensure high level of customer service. • Developed targeted action plan for each family to achieve 150% of bi-annual tuition sales goal target. • Managed key metrics to ensure that center received franchisee’s highest ranking for 2014.



Kids R Kids Learning Academies

• United States
• Individual and Family Services
• 300 - 400 Employee

• Office Manger

  • 2013 - 2014

  Established prospective client relations to facilitate efficient family enrollment. Monitored all external communication. Tracked accounts receivable and collected student tuition. Opened and closed the school and staffed accordingly. Implemented lesson plans and curriculum. Managed school health and safety procedures. •Processed and audited student files to maintain 100% accuracy to meet Texas Department of Family and Protective Services standards. •Created and distributed weekly school performance reports to Academy Director and leadership to track trends and assist in increasing enrollments.



Private Family

• Child Day Care Services
• 1 - 100 Employee

• Nanny

  • 2011 - 2013

  Cared for one child from one month to eighteen months.

• Nanny

  • 2010 - 2011

  Cared for two children ages two and four.



Amphitheater Public School District

• Substitute Teacher

  • 2008 - 2010

  Provided differentiated instruction in a variety of grade levels. Served as long term substitute in a Kindergarten classroom for a semester. Created and implemented lesson plans adhering to the Arizona State Standards. Assessed student learning and modified lessons to create meaningful and authentic learning. Participated in IEP meetings and parent/teacher conferences. • Designed individual behavior modification plans to improve classroom management and student behavior. • Adapted lesson plans to meet the needs of three Structured English Immersion students to succeed in an immersion classroom.