Emily Sweet

Director Of Customer Care at Dot Drives
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Contact Information
Location
Lynchburg, Virginia, United States, US
Languages
  • Spanish Native or bilingual proficiency

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Bio

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5.0

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Sam Casey

I would like to recommend Emily Sweet for her ability to present solutions based software. I consult with a number of nonprofits in their marketing efforts and Emily walked us through identifying key challenges and help us think through what we needed to achieve our goals. On top of that she is high energy and can-do attitude and that goes a long way for me. I would recommend Emily in any sales, business development or customer facing role.

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Director Of Customer Care
      • Jun 2022 - Present

      • General Administration activities assisting CEO/CFO• Provide point leadership when needed on all demo, onboarding, and training activities• Provide feedback and assistance in product development conversations• Assist with marketing, webinars, events. etc. • Manage overall customer care channel related to Dot Drives

    • Customer Relationship Manager
      • Sep 2021 - Jun 2022

      • Provide direction, training, and application support within Dot Drives for outside organizations • Conduct ongoing demos with potential buyers• Communicate with all outside vendors in relation to the success of Dot Drives

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Donor Relations Coordinator
      • Aug 2021 - Present

      • Assist with development activities, application support, and onboarding users related to Dot Drives applications• Monitor user activity related to Dot Drives• Assist with training seminars and online trainings• Coordinate team giver meeting • Assist with development activities, application support, and onboarding users related to Dot Drives applications• Monitor user activity related to Dot Drives• Assist with training seminars and online trainings• Coordinate team giver meeting

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Business Manager
      • Jun 2017 - Dec 2021

      • Managed financial operations of NuStratis Inc. • Bank reconciliation, sending invoices to worldwide companies, balancing bank accounts • Review consultants expense reports and communicate with consultants around the world • Managed financial operations of NuStratis Inc. • Bank reconciliation, sending invoices to worldwide companies, balancing bank accounts • Review consultants expense reports and communicate with consultants around the world

    • United States
    • Higher Education
    • 700 & Above Employee
    • Administrative Assistant to the Executive Director- LU Serve
      • Jul 2019 - Aug 2021

      • Overall business support to ensure smooth operation at LU Serve (including the following administration functions: ingoing/outgoing email, electronic file management, technology updates, office purchasing, onboard procedure for new student workers, etc.)• Calendar and meeting management (including, but not limited to, on-site and off-site meetings, email correspondence with outside partners, organizations, students, faculty, and directors).• Event management such as planning, coordinating, scheduling, prepping, hospitality gifts, etc.)

    • Student Assistant to the Director of International Engagement- LU Serve
      • Jan 2019 - May 2019

      • Personal Assistant to the Director of LU Serve International Steven Gillum • Create informational products such as an info graph for President of Liberty University and board, professional travel briefs, and schedules for international trips for worldwide organizations such as Samaritans Purse• Help lead Global Focus Week and assist world known leaders while visiting Liberty University • Personal Assistant to the Director of LU Serve International Steven Gillum • Create informational products such as an info graph for President of Liberty University and board, professional travel briefs, and schedules for international trips for worldwide organizations such as Samaritans Purse• Help lead Global Focus Week and assist world known leaders while visiting Liberty University

    • United States
    • Religious Institutions
    • 500 - 600 Employee
    • International Intern
      • May 2018 - Jul 2018

      • Served with a local organization called Asociación Vive • Led a basketball and cheerleading camp in Meco and Alcalá • Led different community activities such as park outreach, english club, homework club, etc. • Served with a local organization called Asociación Vive • Led a basketball and cheerleading camp in Meco and Alcalá • Led different community activities such as park outreach, english club, homework club, etc.

    • United States
    • 1 - 100 Employee
    • Founder and Director of Fun In The Son Bible Camp
      • May 2012 - Jun 2018

      • Managed and Directed over 250 Volunteers and Campers in one week• Communicator with faculty, parents, and volunteers • Raised over $70,000 for the Fine Arts Department for North Raleigh Christian Academy • Managed and Directed over 250 Volunteers and Campers in one week• Communicator with faculty, parents, and volunteers • Raised over $70,000 for the Fine Arts Department for North Raleigh Christian Academy

    • Student Assistant
      • Jul 2016 - May 2018

      • Assisted Education professor Annyce Maddox with various tasks • Graded assignments, communicated with students, and sent reminders• Developed proficiency in Excel and Blackboard • Assisted Education professor Annyce Maddox with various tasks • Graded assignments, communicated with students, and sent reminders• Developed proficiency in Excel and Blackboard

Education

  • Liberty University
    Bachelor of Arts - BA, Spanish
    2015 - 2019

Community

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