Emily Haas

Maitre D' at STK Ibiza
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Contact Information
Location
Antioch, Tennessee, United States, US

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Experience

    • Spain
    • Hospitality
    • 1 - 100 Employee
    • Maitre D'
      • 2021 - Present

      • Front of house authority, setting reservations and table organization to optimize server availability and customer experience.• Managed dual POS systems for seating and to-go orders.• Managed COVID health checks for wait staff, authorized to cut staff when out of protocol or rotation flow. • Created graphic design for window displays advertising weekend events and shows. • Front of house authority, setting reservations and table organization to optimize server availability and customer experience.• Managed dual POS systems for seating and to-go orders.• Managed COVID health checks for wait staff, authorized to cut staff when out of protocol or rotation flow. • Created graphic design for window displays advertising weekend events and shows.

    • United States
    • Events Services
    • 1 - 100 Employee
    • Social Media Coordinator
      • Oct 2021 - Apr 2022

      • Established and deployed TikTok account for bridal and bachelorette events.• Responsible for creating and editing content and managing social media algorithms for interacting with the clientele to optimize engagement.• Sourced and organized gifts, created itineraries for bridal parties.• Created content and graphic design for Instagram. • Established and deployed TikTok account for bridal and bachelorette events.• Responsible for creating and editing content and managing social media algorithms for interacting with the clientele to optimize engagement.• Sourced and organized gifts, created itineraries for bridal parties.• Created content and graphic design for Instagram.

    • Wait Staff, Bartender, Expo Manager
      • Apr 2021 - Nov 2021

      • ABC Server Licensed• Experienced in Sushi preparation and service, as well as craft cocktail mixology.• Experienced in prepping and opening of a full bar as well as event space.• Managed expo team of 3-4 people during events. • ABC Server Licensed• Experienced in Sushi preparation and service, as well as craft cocktail mixology.• Experienced in prepping and opening of a full bar as well as event space.• Managed expo team of 3-4 people during events.

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Food Server
      • Aug 2020 - Apr 2021

      • ABC Server Licensed• Server, hostess and event staff in a fine-dining atmosphere, including personal meals, private and corporate events.• Trained in food-wine pairings, chef prepared meal presentations, wine tastings and service.• Expanded shifts into the fitness center, scheduling systems for personal trainers and equipment during COVID protocols • ABC Server Licensed• Server, hostess and event staff in a fine-dining atmosphere, including personal meals, private and corporate events.• Trained in food-wine pairings, chef prepared meal presentations, wine tastings and service.• Expanded shifts into the fitness center, scheduling systems for personal trainers and equipment during COVID protocols

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Nov 2019 - Jun 2020

      • Ran cash registers and stocking to ensure customer satisfaction while in store.• Provided advice on types of purchases and guided customers to their ideal result in that purchase. • Ran cash registers and stocking to ensure customer satisfaction while in store.• Provided advice on types of purchases and guided customers to their ideal result in that purchase.

    • Events Services
    • 1 - 100 Employee
    • Intern
      • Oct 2019 - May 2020

      • Responsible for making phone calls to venues, setting appointment dates, responding to emails and joining the event planner in walk throughs before, during and after events. • Responsible for making phone calls to venues, setting appointment dates, responding to emails and joining the event planner in walk throughs before, during and after events.

    • Restaurants
    • 1 - 100 Employee
    • Hostess
      • Aug 2019 - Nov 2019

      • ABC Server Licensed• Responsible for front-of-house management, including cashier, runner and wait staff.• Scheduling and seating of reservations to maximize space and wait staff availability • ABC Server Licensed• Responsible for front-of-house management, including cashier, runner and wait staff.• Scheduling and seating of reservations to maximize space and wait staff availability

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Front of House staff
      • Jun 2017 - Aug 2019

      • ABC Server Licensed• Responsible for front-of-house management, including cashier, runner and wait staff, phone and to-go orders.• Responsible for both open and close of house duties as well as new hire training of cashiers and wait staff.• Engaged as part of the initial team who moved from Berry Hill to open the new Germantown location. • ABC Server Licensed• Responsible for front-of-house management, including cashier, runner and wait staff, phone and to-go orders.• Responsible for both open and close of house duties as well as new hire training of cashiers and wait staff.• Engaged as part of the initial team who moved from Berry Hill to open the new Germantown location.

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Hostess/ Front Desk Manager
      • Jun 2017 - Aug 2017

      • Provided professional, friendly, and knowledgeable service about the restaurant's menu, specials, and beverage lists. • Provided professional, friendly, and knowledgeable service about the restaurant's menu, specials, and beverage lists.

Education

  • Nashville State Community College
    Associate of Arts and Sciences - AAS, Business, Management, Marketing, and Related Support Services
    2018 - 2020

Community

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