Emad Karama
Ecommerce Sales Supervisor at DUBUY by DP World- Claim this Profile
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Experience
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DUBUY by DP World
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United Arab Emirates
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Ecommerce Sales Supervisor
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Jul 2022 - Present
• Supervise the onboarding team activities with to Potential sellers to onboard them into the platform and list their products o Existing sellers to add new products, confirm thestock status, and get best prices o Sales leads to convert into buyers and palace orders o Existing buyers to place new orders • Ensure documentation of team's communication with the sellers and buyers • Supporting and ensuring the tarn achievement of the monthly and quarterly sales targets • Setting up the targets to develop new sales leads from existing buyers (retained buyers) and new acquired buyers (referral or networking) • Supervisor the addition of new products from existing sellers • Run market surveys and ensuring team members are getting competitive prices • Ensure team is negotiating offers and permanent discounts from sellers • Supervise and support the team to develop new sales leads from existing buyers (retained buyers) and new acquired buyers (referral or networking) ■ Support the team to identifying best-selling products categories and onboard their best sellers and products on the e-commerce platform • Support the conversion of offline buyers' orders to online. (Convert local orders to be done through the platform) • Run direct communication with random sellers to ensure their satisfaction with their onboarding officer ■ Develop close relation with main sellers to ensure the acquiring of new offers, discounts, and new products. • Submit weekly and monthly progress report • Consolidate and submit the team's reasons of lost sales and solutions recommendations • Ensure the team is attending to inquiries by buyers on the e-commerce platform and ensure the feedbacks are documented and passed on to the relevant teams. Show less
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Switch Plus - Apple Premium Reseller
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Egypt
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Retail
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1 - 100 Employee
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Assistant Store Manager
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Jul 2020 - Jul 2022
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CompuMe
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Egypt
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Retail
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100 - 200 Employee
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Store Manager
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Jan 2017 - Jun 2022
-Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability -Meet sales goals by training, motivating, mentoring and providing feedback to sales staff -Ensure high levels of customers satisfaction through excellent service -Complete store administration and ensure compliance with policies and procedures -Maintain outstanding store condition and visual merchandising standards -Report on buying trends, customer needs, profits etc -Propose innovative ideas to increase market share Show less
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ASUS
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Advertising Services
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1 - 100 Employee
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Supervisor
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Jan 2016 - Jan 2017
o Develop customer database and handle big accounts. o Analyze promoters Target on Daily Basis. o Monitor local competitors through market surveys. o Maintain and prepare sales reports. o Monitor Sales Records o Develop customer database and handle big accounts. o Analyze promoters Target on Daily Basis. o Monitor local competitors through market surveys. o Maintain and prepare sales reports. o Monitor Sales Records
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Store Manager
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May 2015 - Jan 2016
-Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability-Meet sales goals by training, motivating, mentoring and providing feedback to sales staff-Ensure high levels of customers satisfaction through excellent service-Complete store administration and ensure compliance with policies and procedures-Maintain outstanding store condition and visual merchandising standards-Report on buying trends, customer needs, profits etc-Propose innovative ideas to increase market share Show less
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Assistant Store Manager
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Nov 2013 - May 2015
Managing retail staff, Including salesmen, cashiers and technical support.Maintain inventory and ensure items are in stock.Handling customer complaints and issues.Ensure pricing is correct
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Sales Advisor
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Jan 2012 - Nov 2013
o Directs customers by escorting them to racks and counters and suggesting items. o Advises customers by providing information on products. o Helps customer make selections by building customer confidence; offering suggestions and opinions. o Documents sale by creating or updating customer profile records.o Providing Customers with quotations.o Making Cold Calls
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Education
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Higher Institute for qualitative studies
Bachelor's degree, Business/Commerce, General -
Bachelor of Commerce A graduate of the Higher Institute for qualitati
Bachelor of Commerce A graduate of the Higher Institute for qualitative studies