Experience

DUBUY by DP World

• United Arab Emirates
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Ecommerce Sales Supervisor

  • Jul 2022 - Present

  • Supervise the onboarding team activities with to Potential sellers to onboard them into the platform and list their products o Existing sellers to add new products, confirm thestock status, and get best prices o Sales leads to convert into buyers and palace orders o Existing buyers to place new orders • Ensure documentation of team's communication with the sellers and buyers • Supporting and ensuring the tarn achievement of the monthly and quarterly sales targets • Setting up the targets to develop new sales leads from existing buyers (retained buyers) and new acquired buyers (referral or networking) • Supervisor the addition of new products from existing sellers • Run market surveys and ensuring team members are getting competitive prices • Ensure team is negotiating offers and permanent discounts from sellers • Supervise and support the team to develop new sales leads from existing buyers (retained buyers) and new acquired buyers (referral or networking) ■ Support the team to identifying best-selling products categories and onboard their best sellers and products on the e-commerce platform • Support the conversion of offline buyers' orders to online. (Convert local orders to be done through the platform) • Run direct communication with random sellers to ensure their satisfaction with their onboarding officer ■ Develop close relation with main sellers to ensure the acquiring of new offers, discounts, and new products. • Submit weekly and monthly progress report • Consolidate and submit the team's reasons of lost sales and solutions recommendations • Ensure the team is attending to inquiries by buyers on the e-commerce platform and ensure the feedbacks are documented and passed on to the relevant teams. Show less


Switch Plus - Apple Premium Reseller
• Egypt
• Retail
• 1 - 100 Employee
• Sales Team Leader

  • Jul 2020 - Jul 2022


CompuMe

• Egypt
• Retail
• 100 - 200 Employee

• Store Manager

  • Jan 2017 - Jun 2022

  -Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability -Meet sales goals by training, motivating, mentoring and providing feedback to sales staff -Ensure high levels of customers satisfaction through excellent service -Complete store administration and ensure compliance with policies and procedures -Maintain outstanding store condition and visual merchandising standards -Report on buying trends, customer needs, profits etc -Propose innovative ideas to increase market share Show less



ASUS

• Advertising Services
• 1 - 100 Employee

• Supervisor

  • Jan 2016 - Jan 2017

  o Develop customer database and handle big accounts. o Analyze promoters Target on Daily Basis. o Monitor local competitors through market surveys. o Maintain and prepare sales reports. o Monitor Sales Records o Develop customer database and handle big accounts. o Analyze promoters Target on Daily Basis. o Monitor local competitors through market surveys. o Maintain and prepare sales reports. o Monitor Sales Records

• Store Manager

  • May 2015 - Jan 2016

  -Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability-Meet sales goals by training, motivating, mentoring and providing feedback to sales staff-Ensure high levels of customers satisfaction through excellent service-Complete store administration and ensure compliance with policies and procedures-Maintain outstanding store condition and visual merchandising standards-Report on buying trends, customer needs, profits etc-Propose innovative ideas to increase market share Show less

• Assistant Store Manager

  • Nov 2013 - May 2015

  Managing retail staff, Including salesmen, cashiers and technical support.Maintain inventory and ensure items are in stock.Handling customer complaints and issues.Ensure pricing is correct

• Sales Advisor

  • Jan 2012 - Nov 2013

  o Directs customers by escorting them to racks and counters and suggesting items. o Advises customers by providing information on products. o Helps customer make selections by building customer confidence; offering suggestions and opinions. o Documents sale by creating or updating customer profile records.o Providing Customers with quotations.o Making Cold Calls