Experience

Comfort Matters Heating, Cooling, & Plumbing

• United States
• Construction
• 1 - 100 Employee

• Office Assistant

  • Feb 2021 - Present

  - Streamlined work packets for 3 divisions in company to help each department improve efficiency - Accumulated 10 hours of phone training facilitating customer service excellence - Incorporated filing mechanisms with hanging folders, binders, and labeled boxes to enhance organization within office - Streamlined work packets for 3 divisions in company to help each department improve efficiency - Accumulated 10 hours of phone training facilitating customer service excellence - Incorporated filing mechanisms with hanging folders, binders, and labeled boxes to enhance organization within office



Big Bore Barbecue

• United States
• Restaurants

• Server, Curb-Side, Host, Food Runner, Busser

  • Feb 2020 - Present

  - Communicate and intent listening while taking 25 orders per shift leading to accuracy and customer satisfaction - Train 8 employees in hosting, food running, and curb-side leading to an increase in employee accuracy - Adapt quickly to 5 positions within the company demonstrating hard work and attention to detail - Regulate faster turnaround service with 26-47 tables 2-5 times per night leading to an increase in sales - Communicate and intent listening while taking 25 orders per shift leading to accuracy and customer satisfaction - Train 8 employees in hosting, food running, and curb-side leading to an increase in employee accuracy - Adapt quickly to 5 positions within the company demonstrating hard work and attention to detail - Regulate faster turnaround service with 26-47 tables 2-5 times per night leading to an increase in sales