Elena Kinchyna

Team Leader/Head of the department at ControlPay BV
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Location
Ukraine, UA

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Experience

    • Netherlands
    • Retail Office Equipment
    • Team Leader/Head of the department
      • May 2009 - Present

      ControlPay - the leading Freight Audit provider in Europe, having a staff of 70 people who work in the Netherlands and Ukraine offices. We provide excellent different services to our customers ranging from post-audit to pre-audit and selfbilling to auto-invoicing.As of May 2009 from the zero stage the work of the first International and currently biggest client for “Control Pay” has been organized. Managing Team (from 12 till 5 people in the department) and ensure their self-supportive, well-organized and totally back-upped workAnalyzing current processes, finding out possible fields for improvementsOptimization and improvement of the current processesCommunicating new ideas to Implementation and IT departmentsParticipation in new projects development and implementing in scopeConstant striving to lower issues, solve problems and improve process efficiencyHolding of business negotiations with the client representatives and its suppliersPreventing delaysEstimate weak/strong points and upgrade the resultsMeeting client’s and company’s requirements and goals Show less

    • Senior auditor
      • Jun 2007 - May 2009

      Assistance in Team managementCreation of rate sheets in the system on the basis of contracts conditions (different modes of transport, service levels, truck types, loads (FCL, LCL), calculation methods (flat, regular).Transport order data managementProcessing of invoices and credit notesSolving issuesPredicting duplicates and double paymentsEnsuring correct KPI met calculations resultsTraining of new personnel

    • Lithuania
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Copy writer
      • Sep 2006 - Jun 2007

      Writing articles for tourism Internet sites Checking and controlling the work of remote copy writers Uploading the content onto the sites after superiors approval Working according to internal procedures and processes Writing articles for tourism Internet sites Checking and controlling the work of remote copy writers Uploading the content onto the sites after superiors approval Working according to internal procedures and processes

    • Interpreter
      • May 2006 - Sep 2006

      Interpreting the presentations in written (in Power Point) ) from English into Russian for subsequent presenting of SAP innovations system for the employers of Sun Inbev Ukraine Ensuring the scope of work is ready and reported within define time-frames Interpreting the presentations in written (in Power Point) ) from English into Russian for subsequent presenting of SAP innovations system for the employers of Sun Inbev Ukraine Ensuring the scope of work is ready and reported within define time-frames

Education

  • Kyiv National Linguistics University
    Master's degree, French and English philology
    2003 - 2008

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