Efthymios Katsenios
Director of Operations at LUX&EASY- Claim this Profile
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Bio
Experience
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LUX&EASY
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Hospitality
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1 - 100 Employee
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Director of Operations
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May 2023 - Present
Operations Management Operations Management
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Trésor Hospitality
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Greece
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Hospitality
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1 - 100 Employee
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Human Resources Manager & Operations Assistant
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Oct 2021 - May 2023
Hotel Management, Consulting & Development, Feasibility studies, Business Strategy, Pre-Opening, Human Resources & Operations Management, Budgeting, Interviewing & Recruiting, Training & Development, Staff Operational Procedures, Talent Acquisition Management, Total Quality Management 13 Hotels, 470 employees, 612 rooms, €12.7m revenue Hotel Management, Consulting & Development, Feasibility studies, Business Strategy, Pre-Opening, Human Resources & Operations Management, Budgeting, Interviewing & Recruiting, Training & Development, Staff Operational Procedures, Talent Acquisition Management, Total Quality Management 13 Hotels, 470 employees, 612 rooms, €12.7m revenue
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Hotel General Manager
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Jan 2019 - Oct 2021
Built by the sea, located in the beautiful capital of Messinia, Kalamata, only a walking distance away from the city center and on the main coastal road Navarinou, Pharae Palace Hotel is a benchmark and an excellent hospitality choice for people traveling either for leisure or business. In an environment where elegance and good taste perfectly blend with modern aesthetics and timelessness, Pharae Palace Hotel provides high standards accommodation to our customers. With high quality service and a genuine spirit of hospitality, our professional and attentive staff ensures that our guests will enjoy the hospitality of Pharae Palace Hotel. The Pharae Palace Hotel is a place you choose to stay, regardless of the season you visit Kalamata. The 72 comfortable and renovated rooms and the 4 luxury suites, with elegant and simple aesthetics and all modern amenities, ensuring a stay of high expectations. We can not miss a visit: Under the shadow of the imposing Taygetos, with panoramic views of our breathtaking brand new roof garden Loft Lounge Restaurant, on the 5th floor of Pharae Palace Hotel. Lightly colored, with fine furniture and fabrics famous signatures, unique flavors, imaginative drinks and incredible views over the Messinian bay, to create a unique atmosphere, as it has already been introduced as the new must in our region. Show less
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Hotel General Manager
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Apr 2018 - Oct 2018
5* star resort with 243 rooms and suites, Oriental Spa with fitness center, 2 conference and business meeting rooms, which can host up to 350 delegates in a theater- style layout, 2 restaurants and 4 bars, 2 main pools, sports and kids activities as well as a private and Blue –flag awarded sandy beach. Built on a lush green slope that reaches a golden beach and sparkling blue waters. Located in one of the most blessed areas in Greece, Mount Athos, embraced by the pure, Greek nature and its unspoiled, raw beauty, Alexandros Palace Hotel is characterized by both traditional and modern architecture and style. www.alexandroshotel-halkidiki.com Show less
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THESSALIKO IEK
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Greece
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Education Administration Programs
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1 - 100 Employee
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Hospitality Consultant
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Sep 2017 - Apr 2018
Lecturer on Hospitality and Tourism Management Lecturer on Hospitality and Tourism Management
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Hotel General Manager
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Jan 2017 - Mar 2018
BEST LIFESTYLE CITY HOTEL & BEST HOTEL LIGHTING 2017 BEST DESIGN CITY HOTEL 2018 The 10 storey building, with a total area of 3000 square meters, located right in the central square of Ioannina, is designed and constructed with emfasis on high quality and insistence on details and components combatible with aesthetics, philosophy and personal view for hospitality of its owner Leonidas Mosialos. A hotel that offers all the standards of an ultramodern, newly constructed hotel with an individual approach. The 23 rooms, with view from not only the city of Ioannina but also the beautiful lake Pamvotis, are decorated with taste, creativity and imagination. Moreover, the hotel is accessible for people with disabilitie and there is also a pet friendly room. There is also an underground guarded parking on site, a Meeting and Show Room for your business meetings and a Conference Center with all the modern audiovisual equipment for conferences, seminars and workshops. On the ground floor of the hotel you can relax and enjoy your meal, coffee and drinks in the cafe-bar-resto ZAMOS, which is decorated with original sketches of the biggest fashion designers in the world. THE VIEW Roof Garden: …the stars are out tonight! Reintroducing Ioannina…On top of Saz City Life, on the 6th floor, you can admire the stunning 360 degrees panoramic view of the City of Ioannina and the historic lake Pamvotis Show less
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Hotel Manager
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Jan 2016 - Oct 2016
KIVOTOS is ideally located on the picturesque Bay of Ornos on the island of Mykonos, one of the most famous islands in the world. Easily accessible via air and sea, the hotel is situated 3km from Mykonos town, port and airport. ACCOMODATION : 41 luxury rooms and suites overlooking the Aegean Sea. All the rooms are individually decorated providing superior comforts. HOTEL CATEGORY DELUXE Honoured with the 5 Star Diamond Award by the American Academy of Hospitality Sciences. ARCHITECTURE / DESIGN Aegean architecture with works of art and unique antiques, surrounded by attractive landscape gardens. GUEST SERVICES Champagne upon arrival • VIP transfers from and to airport Valet Parking • 24 hours Room Service • 24 hours Concierge Two restaurants and two bars Twice daily maid service • Laundry and Dry cleaning services Newspapers of your choice Helicopter, Lear Jet, Car, Motorbike rentals service Traditional Chapel for Wedding Ceremonies, Honeymoon Service SPORTS & LEISURE Spa Centre with Hammam, Sauna, Events shower Beauty treatments & all kind of massages Hair salon • “Neptune” fitness Centre • Yoga & Pilates 2 Swimming Pools with Jacuzzi • Private Beach • Water sports Main Swimming pool with swim-up bar, underwater music and sea water Squash Court (approved by the World Squash Federation) • Art gallery HOTEL’S PRIVATE YACHT A 25m motor sailor yatch named “PRINCE de Neufchatel” is available For daily or weekly cruises and banqueting with a capacity for 30-40 people on board Show less
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Assistant Hotel / Operations Manager
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Feb 2014 - Jan 2016
All inclusive resort, in an area of 200 acres of palm trees and flowers leading to a 350 meter fully-organized, sandy beach with 347 rooms sea or garden view (double rooms, quadruple rooms, family rooms and suites), four swimming pools (one of Olympic size), two restaurants and three bars, conference rooms, 15 tennis courts, a mini football pitch, mini golf, basketball court, fitness center and a Spa All inclusive resort, in an area of 200 acres of palm trees and flowers leading to a 350 meter fully-organized, sandy beach with 347 rooms sea or garden view (double rooms, quadruple rooms, family rooms and suites), four swimming pools (one of Olympic size), two restaurants and three bars, conference rooms, 15 tennis courts, a mini football pitch, mini golf, basketball court, fitness center and a Spa
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Guest / Public Relations Manager
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Jun 2013 - Oct 2013
KIVOTOS is ideally located on the picturesque Bay of Ornos on the island of Mykonos, one of the most famous islands in the world. Easily accessible via air and sea, the hotel is situated 3km from Mykonos town, port and airport. ACCOMODATION : 41 luxury rooms and suites overlooking the Aegean Sea. All the rooms are individually decorated providing superior comforts. HOTEL CATEGORY DELUXE Honoured with the 5 Star Diamond Award by the American Academy of Hospitality Sciences. ARCHITECTURE / DESIGN Aegean architecture with works of art and unique antiques, surrounded by attractive landscape gardens. GUEST SERVICES Champagne upon arrival • VIP transfers from and to airport Valet Parking • 24 hours Room Service • 24 hours Concierge Two restaurants and two bars Twice daily maid service • Laundry and Dry cleaning services Newspapers of your choice Helicopter, Lear Jet, Car, Motorbike rentals service Traditional Chapel for Wedding Ceremonies, Honeymoon Service SPORTS & LEISURE Spa Centre with Hammam, Sauna, Events shower Beauty treatments & all kind of massages Hair salon • “Neptune” fitness Centre • Yoga & Pilates 2 Swimming Pools with Jacuzzi • Private Beach • Water sports Main Swimming pool with swim-up bar, underwater music and sea water Squash Court (approved by the World Squash Federation) • Art gallery HOTEL’S PRIVATE YACHT A 25m motor sailor yatch named “PRINCE de Neufchatel” is available For daily or weekly cruises and banqueting with a capacity for 30-40 people on board Show less
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Hilton Athens
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Greece
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Hospitality
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1 - 100 Employee
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Food and Beverage Manager
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Jun 2012 - May 2013
506 rooms & suites, 23 meeting rooms up to 2600pax capacity, Galaxy bar & restaurant, Oasis pool bar & grill, Aethrion lounge and Byzantino all day dining and 24/7 room service 506 rooms & suites, 23 meeting rooms up to 2600pax capacity, Galaxy bar & restaurant, Oasis pool bar & grill, Aethrion lounge and Byzantino all day dining and 24/7 room service
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Service Manager
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Mar 2009 - Feb 2012
Assistance to the Director of Operations Contact with F&B as well as equipment suppliers Run Service Quality Audits and hospitality seminars (service standards, HACCP, coffee and cocktail making) P & L and Budget Questionnaires Product Innovation Assistance to the Director of Operations Contact with F&B as well as equipment suppliers Run Service Quality Audits and hospitality seminars (service standards, HACCP, coffee and cocktail making) P & L and Budget Questionnaires Product Innovation
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Food and Beverage Manager
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Oct 2010 - Feb 2011
member of the Leading Hotels of the World member of the Leading Hotels of the World
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Food and Beverage Manager
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Jun 2009 - Oct 2009
300 rooms, 10 F&B departments 300 rooms, 10 F&B departments
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Four Seasons Hotels and Resorts
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Canada
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Hospitality
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700 & Above Employee
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Waiter / Assistant Stewarding Manager
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Jan 2005 - Mar 2009
working as well in the Bar, Room Service and the Banqueting Departments working as well in the Bar, Room Service and the Banqueting Departments
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Waiter
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Aug 2004 - Dec 2004
1 star Michelin with Chef Lefteris Lazarou 1 star Michelin with Chef Lefteris Lazarou
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Waiter
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Jun 2003 - Aug 2003
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Reception / Concierge / Reservations /Cashier
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Jun 2002 - Aug 2002
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Boca Raton Resort & Club
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Member Services / Assistant Restaurant Manager
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Jan 2001 - Dec 2001
1054 rooms, 10 F & B outlets 1054 rooms, 10 F & B outlets
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Commis Waiter
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Sep 2000 - Dec 2000
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Commis Waiter
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Jun 2000 - Sep 2000
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Education
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California Metropolitan University
Master of Business Administration - MBA, Business Administration, Management and Operations -
City Unity College Nicosia
MBA - Mini Course, Hospitality Management -
University of Surrey
International Hospitaly and Tourism Management, Hospitality Management