Customer Success Manager

• Jan 2023 - Present

Account Manager

• Nov 2022 - Present

Executive Assistant

• May 2020 - Feb 2023

Auto Sales & Importing Auto Sales & Importing

Project Manager

• Feb 2022 - Jun 2022

Executive Assistant & Chatbot Automation

• Jun 2021 - Feb 2022

General Virtual Assistant | Executive Assistant

• Apr 2019 - Feb 2022

Content Management, Product Research, Administrative Support, Data Entry, Online Research, Wordpress, On page and Off page Optimization, Lead Generation. Content Management, Product Research, Administrative Support, Data Entry, Online Research, Wordpress, On page and Off page Optimization, Lead Generation.

Sales Executive

• Mar 2020 - Oct 2020

At SEMBlitz, we empower businesses in the travel and tourism industry by putting them on the front page of Google. As a link building company based in the Philippines, we believe that a website, no matter how pretty, is useless if it doesn't help you reach your business goals. Whether you want more bookings or change the world one customer at a time, our mission is to help you achieve that. At SEMBlitz, we empower businesses in the travel and tourism industry by putting them on the front page of Google. As a link building company based in the Philippines, we believe that a website, no matter how pretty, is useless if it doesn't help you reach your business goals. Whether you want more bookings or change the world one customer at a time, our mission is to help you achieve that.

Real Estate Assistant

• Mar 2020 - Oct 2020

Executive Assistant

• Apr 2019 - Oct 2019

- Calendar Management - Email Management - Online Research - Appointment Setting - Managing Client's Schedules - Administrative Assistance - Social Media Management - Calendar Management - Email Management - Online Research - Appointment Setting - Managing Client's Schedules - Administrative Assistance - Social Media Management

Personal Assistant

• Apr 2019 - Aug 2019

- Creating Amazon FBA eBooks - Content Creation - Administrative Support - Online Research - Data Entry - Creating Amazon FBA eBooks - Content Creation - Administrative Support - Online Research - Data Entry

Virtual Assistant (Data-Entry/Internet Research)

• Apr 2018 - Feb 2019

- Identified data entry errors and reported to necessary departments. - Completed data entry tasks with accuracy and efficiency. - Compiled data and ensured accuracy prior to input. - Obtained scanned records and uploaded them into the database. - Monitored data base updates and verified for correctness. - Entered numerical data into databases in a timely and accurate manner. - Sorted documents and maintained an organized filing process. - Compiled and organized data base to be imported to the websites

Technical Support Representative

• Mar 2017 - Oct 2017

- Described solutions to customers accurately and persuasively. - Maintained and updated customer service database. - Resolved customer issues in a clear, courteous and straightforward manner. - Installed software, modified and repaired hardware and resolved technical issues related to Networking. - Described solutions to customers accurately and persuasively. - Maintained and updated customer service database. - Resolved customer issues in a clear, courteous and straightforward manner. - Installed software, modified and repaired hardware and resolved technical issues related to Networking.

Technical Support Associate

• Oct 2015 - Aug 2016

- Absolute resolution for any desktop or mobile issues within Windows, Office, One Drive, Outlook, and some third party software. - Utilized Microsoft tools and resources to identify and resolve customer issues. - Resolved a diverse range of technical issues across multiple systems and applications. - Assisted and walked through customers on identifying issues and explained solutions to restore service and functionality. - Absolute resolution for any desktop or mobile issues within Windows, Office, One Drive, Outlook, and some third party software. - Utilized Microsoft tools and resources to identify and resolve customer issues. - Resolved a diverse range of technical issues across multiple systems and applications. - Assisted and walked through customers on identifying issues and explained solutions to restore service and functionality.