Eduardo Dominguez

Information Technology Desktop Support at Caldwell Manufacturing Company
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Contact Information
Location
Chihuahua, Mexico, MX

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Experience

    • United States
    • Building Materials
    • 1 - 100 Employee
    • Information Technology Desktop Support
      • Nov 2020 - Present
    • Paraguay
    • Advertising Services
    • Information Technology System Administrator
      • Jun 2014 - Jul 2019

      • Maintain all local software and hardware licensing to ensure conformance. • Support determination of local and customer needs for yearly budgeting process and request for proposal processes. • Maintain server, upgrade, secure, system backups and disaster recovery preparation. • Support implementation and planning of deletions, additions and major changes to support regional infrastructure. • Recommend software and hardware solutions comprising of upgrades and new acquisitions. • Maintain and secure passwords, file system security and data integrity for desktop environment. • Maintain and update documentation of procedures and configurations. • Manage entire purchase of inventory related to hardware, software and other IT supplies. • Inform senior staff about industry innovations and recommend relevant upgrades. Show less

    • United States
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Information Technology Administrator
      • Jun 2012 - Jul 2014

      • IT desk and phone support in Juarez. • Manage Windows Server and Active Directory Troubleshooting and Security implementation • Hardware and software installations. • Networks cabling. • Restores and backup with ARC Serv BackUp. • Maintenance of AD, users, Security Groups. • Support for Shop Floor in LPBS. • CTPAT Audits. • Drafted training materials and organized training sessions for new employees. • IT desk and phone support in Juarez. • Manage Windows Server and Active Directory Troubleshooting and Security implementation • Hardware and software installations. • Networks cabling. • Restores and backup with ARC Serv BackUp. • Maintenance of AD, users, Security Groups. • Support for Shop Floor in LPBS. • CTPAT Audits. • Drafted training materials and organized training sessions for new employees.

    • Appliances, Electrical, and Electronics Manufacturing
    • 400 - 500 Employee
    • Information Technology Administrator
      • Dec 2009 - Jun 2012

      • Implementation of Control Ticket system • Network control HD/SW inventory. • Implementation of Windows Deployment network installations. • Manage Windows Server and Active Directory Troubleshooting • Introduced PXE infrastructure and management tools to installation • Implementation of Control Ticket system • Network control HD/SW inventory. • Implementation of Windows Deployment network installations. • Manage Windows Server and Active Directory Troubleshooting • Introduced PXE infrastructure and management tools to installation

    • Information Technology Network Administrator
      • Sep 2008 - Dec 2009

      • IT helpdesk and phone support. • Maintenance of AD users and Security Groups. • Installations of Production servers • Manage and maintenance PDD ( Windows deployment tools ) • Managed data backups and disaster recovery operations for 5 Sites • IT helpdesk and phone support. • Maintenance of AD users and Security Groups. • Installations of Production servers • Manage and maintenance PDD ( Windows deployment tools ) • Managed data backups and disaster recovery operations for 5 Sites

    • IT New Product Coordinator
      • Mar 2003 - Jun 2007

      Analysis of prospect clients and new products IT needs, such as planning, distribution, setting up of complete production lines. Provide and configure connectivity for new products software and hardware requirements. Lead projects related to System Support such as new software rollouts/updates or employee moves Coordinate all aspects of projects including scheduling tasks, identifying potential issues, working with staff to quickly provide solutions to problems as they arise, utilizing current System Support staff to aid in the completion of project on time. Proposal elaboration of IT security improvements by following audit standards. Cost analysis of new IT equipment acquisition, this includes servers, switches, computers, printers. Maintained excellent attendance record, consistently arriving to work on time. Show less

Education

  • Universidad Autónoma de Ciudad Juárez
    Engineer's degree, Computer and Information Sciences and Support Services
    1998 -

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