Assistant Director of Human Resources

• Dec 2022 - Present

Human Resources Benefits Administrator

• Nov 2019 - Dec 2022

Major Duties: - Administration of medical plans, COBRA, life insurance, short/long term disability claims for 430 full time Associates - Coordinate annual Open Enrollment to include site visits, instructing employees in online enrollment; encouraging self-service through HRIS (Kronos) - Assist employees with SC PEBA retirement and disability retirement processes - Supervise the HR Coordinator regarding new hire orientation, data entry, and auditing. Perform annual performance… Show more Major Duties: - Administration of medical plans, COBRA, life insurance, short/long term disability claims for 430 full time Associates - Coordinate annual Open Enrollment to include site visits, instructing employees in online enrollment; encouraging self-service through HRIS (Kronos) - Assist employees with SC PEBA retirement and disability retirement processes - Supervise the HR Coordinator regarding new hire orientation, data entry, and auditing. Perform annual performance reviews, mid-year reviews, monthly touchpoints, and assist as necessary with difficult questions/topics - Educate new and current Associates on available benefits, through qualifying life events, and other general benefits questions - Prepares strategic goals for Benefits Team to determine best benefit offerings for future Associates to attract and retain the best talent

HR Benefits Coordinator

• Sep 2016 - Nov 2019

Major Duties: - Coordinate employee remittance of bi-weekly insurance premiums while on disability leave - Coordinate with Safety Management regarding Worker’s Compensation leave - Determine creative, policy compliant methods for employees upon exhaustion of available leave - Administration of medical plans, COBRA, life insurance, short/long term disability claims for 1,600 full time and part time employees - Coordinate annual Open Enrollment to include site visits, instructing… Show more Major Duties: - Coordinate employee remittance of bi-weekly insurance premiums while on disability leave - Coordinate with Safety Management regarding Worker’s Compensation leave - Determine creative, policy compliant methods for employees upon exhaustion of available leave - Administration of medical plans, COBRA, life insurance, short/long term disability claims for 1,600 full time and part time employees - Coordinate annual Open Enrollment to include site visits, instructing employees in online enrollment. - Coordinate with Finance Division on annual healthcare budget regarding changes for upcoming year - Assist employees with SC PEBA retirement and disability retirement processes - Enter and maintain accurate information in payroll/benefit systems and retrieve pertinent information retained for reporting and billing purposes - Coordinate Tuition Reimbursement Program with Budget & Management for approval and reimbursement - SC Notary Public Major Accomplishments: - Participated in the RFP processes for two different COBRA/direct bill administrators that resulted in successful hires - Participated in the RFP process for Healthcare Serves that also resulted in a successful implementation of a new dental network - Led the implementation process with CIGNA to outsource the City’s FMLA’s process resulting in a successful outsourcing administration - Currently managing the entire FMLA program (since 2015), revised the City’s FMLA policy, and implemented the Department of Labor FMLA forms and integrated the revisions with payroll personnel and department timekeepers - Instituted quarterly benefits emails to all City employees to ensure employees actively manage their benefits - Modified and simplified the City’s tuition reimbursement program to allow employees easier access to the program using less paperwork

HR Specialist

• Mar 2014 - Oct 2016

Benefits Specialist - March 2015 - September 2016 - Provide benefit administration regarding Health/Dental/Vision Insurance, Life Insurance, Short Term/Long Term Disability, 401k/457 Plan, and Service/Disability Retirement - Facilitate city-wide FMLA process and coordinates with each department/payroll representative to ensure proper documentation, explain FMLA regulations, and track employees out of work and coordinate return to work - Coordinate the City's annual Open Enrollment… Show more Benefits Specialist - March 2015 - September 2016 - Provide benefit administration regarding Health/Dental/Vision Insurance, Life Insurance, Short Term/Long Term Disability, 401k/457 Plan, and Service/Disability Retirement - Facilitate city-wide FMLA process and coordinates with each department/payroll representative to ensure proper documentation, explain FMLA regulations, and track employees out of work and coordinate return to work - Coordinate the City's annual Open Enrollment, utilizing the online enrollment system. Plan site visits/drop in days, prepare all information to distribute, and answer any questions - Facilitate college course approval requests for tuition reimbursement program - Continued to assist with Recruitment on special projects as assigned such as Charleston Fire Department Recruitment process and summer youth employment HR Specialist - Recruitment - March 2014 - March 2015 - Conducted applicant tracking from initial application through hire date - Co-coordinated recruitment process for the Charleston Fire Department Firefighter Trainee classes - Offered positions to selected candidates; initiated background checks and performed reference checks - Gained experience with ONESolution payroll/HRIS system for government entities - Assisted with benefit administration auditing processes - City purchase card user, reconciled each monthly statement for verification

Social Media/Marketing Coordinator

• Feb 2014 - Apr 2014

- Oversee social media promotions - Oversee marketing of online learning environments and upcoming speaking events - Assisted in preparation for VILT classes (Virtual Instructor Led Training). - Oversee social media promotions - Oversee marketing of online learning environments and upcoming speaking events - Assisted in preparation for VILT classes (Virtual Instructor Led Training).

Human Resources Intern

• Jan 2013 - Dec 2013

- Uphold the mission and values of HIMG - Conducted phone screens, scheduled interviews, reference checks and background checks - Completed turnover reports, OSHA/FMLA/EEO-1 reports - Generated new and updated job descriptions - Enrolled employees in benefits and made changes as appropriate - Uphold the mission and values of HIMG - Conducted phone screens, scheduled interviews, reference checks and background checks - Completed turnover reports, OSHA/FMLA/EEO-1 reports - Generated new and updated job descriptions - Enrolled employees in benefits and made changes as appropriate

Reservationist

• May 2012 - Aug 2012

Actively communicated with guests interested in visiting our Adventure Resort for their vacations. Planned excursions, created itineraries and set lodging for guests. Actively communicated with guests interested in visiting our Adventure Resort for their vacations. Planned excursions, created itineraries and set lodging for guests.

Human Resource Management Student Intern

• Jan 2012 - May 2012

- Developed a good understanding of the capacities of Human Resource functions within a higher education facility. - Assisted in special projects during the semester such as development of new policies, record retention and reports. - Researched and began the implementation of a wellness program and assisting in the passing of this program to a wellness program director and acquiring help from Highmark Blue Cross/Blue Shield. - Learn laws that govern Human Resources, including… Show more - Developed a good understanding of the capacities of Human Resource functions within a higher education facility. - Assisted in special projects during the semester such as development of new policies, record retention and reports. - Researched and began the implementation of a wellness program and assisting in the passing of this program to a wellness program director and acquiring help from Highmark Blue Cross/Blue Shield. - Learn laws that govern Human Resources, including payroll laws and pension plans. Show less - Developed a good understanding of the capacities of Human Resource functions within a higher education facility. - Assisted in special projects during the semester such as development of new policies, record retention and reports. - Researched and began the implementation of a wellness program and assisting in the passing of this program to a wellness program director and acquiring help from Highmark Blue Cross/Blue Shield. - Learn laws that govern Human Resources, including… Show more - Developed a good understanding of the capacities of Human Resource functions within a higher education facility. - Assisted in special projects during the semester such as development of new policies, record retention and reports. - Researched and began the implementation of a wellness program and assisting in the passing of this program to a wellness program director and acquiring help from Highmark Blue Cross/Blue Shield. - Learn laws that govern Human Resources, including payroll laws and pension plans. Show less

Sandwich Artist

• Apr 2006 - Aug 2011

Summer Associate Intern

• May 2009 - Jul 2009

I created a media contact list including communities within the eight Appalachian coal states. This list could be used for press releases by AmeriCorps VISTA/OSM. I created a media contact list including communities within the eight Appalachian coal states. This list could be used for press releases by AmeriCorps VISTA/OSM.