Kimmie Opoku, ACC

Certified Life/Career Coach at WRK/360
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Contact Information
Location
Rio Linda, California, United States, US

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5.0

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Howard Cheng

Kimberly is one of the most competent, sensible and reliable professionals you can work with, no matter what the occasion is. She and her dedicated staff deliver on time, on point, and on budget every time. Kimberly and team will be an excellent partner and addition to any event.

Sheya Atterberry-Chisenga

Kimmie is a great person to work with. She is personable, good value, expert and most of the results are AWESOME! She is also very resourseful. Highly recommended her for the services she offers!

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Credentials

  • Supervisory Training
    California State University-Sacramento

Experience

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Certified Life/Career Coach
      • Jan 2023 - Present

      ► Support clients to get confirmation and clarity on their direction ► Help clients get crystal clear on their work non-negotiables (especially the non-obvious ones) ► Develop and discover strategies for their "Genius Zone" ► Offer a 360 degree accurate read on how the world sees the clients strengths and capabilities — rather than through their own biases, insecurities, projections, and that pesky "Imposter Syndrome"! ► Walk clients through leveraging their unique strengths and mastering internal stopping points ► Responsible for helping clients gain tools, skills, and support to consistently take action on what matters ►Review clients' resumes, cover letters, Linkedin profiles for suggesting improvements as needed ► Accountability and support Show less

    • Government Administration
    • 1 - 100 Employee
    • Staff Services Manager II
      • Oct 2022 - Present

      || Internal Affairs - Office of Civil Rights || ► Investigate and review Department of Corrections EEO allegations and staff misconduct. ► Ensures proper labor relations and conditions of employment are trained, maintained and reinforced throughout the entire Department of Corrections. ► Maintain records, prepares reports, and composes correspondence relative to the work and staffing. ► Ensures that principles of work are implemented in a team-based environment. ► Provide assistance to individuals and/or Divisions within the Department in areas of discrimination in the workplace, sexual harassment, disability, and a hostile work environment. ► Train Department staff on Civil Rights violations and/or staff misconduct incidents. ► Provides individuals and groups with a basic knowledge of their guaranteed rights. ► Personally handle the more complex, controversial, or sensitive matters. ► Direct and participate in intervention, training, and outreach services to provide information about civil rights laws and legislation, and methodologies that promote non-discrimination. ► Locate, coordinate, and utilize federal, state, local, and private agency services for the assistance of minorities and/or other specialized groups. ► Meet with Hire Authorities, CEO's and Department officials to advise, educate, and/or make recommendations for potential EEO violations and staff misconduct. ► Supervise the accumulation and analysis of information from the Department and/or community, which may suggest modification to existing or proposed legislation, policies, or procedures. ► Revise the Department Operation Manual (DOM) to include Biased Conduct in law enforcement and staffing. Show less

    • United States
    • Hospitals and Health Care
    • 400 - 500 Employee
    • Career Coach
      • Jan 2022 - Present

      ► Offer 1:1 Coaching support for Maternity/Paternity leave Career Transitions Executive/C-Suite Managers Work-life Balance EEO Incidents Parenting ► Strength Finders Assessment ► Support clients to find clarity and focus on the "Must-Haves" in their career ► Help clients get crystal clear on their work non-negotiables (especially the non-obvious ones) ► Develop and discover strategies for their "Genius Zone" ► Offer a 360 degree accurate read on how the world sees the clients strengths and capabilities — rather than through their own biases, insecurities, projections, and that pesky "Imposter Syndrome"! ► Walk clients through leveraging their unique strengths and mastering internal stopping points ► Responsible for helping clients gain tools, skills, and support to consistently take action on what matters ►Review clients' resumes, cover letters, Linkedin profiles for suggesting improvements as needed Show less

    • Non-Profit President
      • Jan 2021 - Present

      ► Support Military Families ► Support women, wives, mothers in life balance ► Help clients navigate through maternity leave, return to work, home skills, positive partnership and more ► Access and evaluate coaching needs and goals ► Assist clients with relocation support and tools ► Support Military Families ► Support women, wives, mothers in life balance ► Help clients navigate through maternity leave, return to work, home skills, positive partnership and more ► Access and evaluate coaching needs and goals ► Assist clients with relocation support and tools

    • United States
    • Professional Training and Coaching
    • ICF Certified Life Coach, ACC
      • Mar 2010 - Present

      ► 1:1 and cohort coaching Work-life Balance Return-to-work (Maternity Leave support) StrengthFinders ► Support Executive and C-Suite Executive Managers ►Create a safe space in which clients gets access to their own wisdom and their own answers for their life ►Support clients to show up in a way they are proud of when they encounter life’s inevitable challenges...especially Monkey Mind thoughts ► Motivational speaker and podcaster ► Support clients in the ontological principles ► Navigate clients through practical life applications while building soft skills ► Access and evaluate coaching needs and goals Show less

    • Public Safety
    • 700 & Above Employee
    • Staff Services Manager I
      • May 2013 - Oct 2022

      || WIC Program ||► Manage multiple classifications in the Local Communications Unit.► Responsible for state wide communication for 84 local WIC agencies and over 350 WIC clinics.► Built and supervise phone tree platforms that support over 1.3 million WIC participants in California.► Optimized caller support and daily answer rate percentages that increased to 87%.► Implement business continuity plans for our call center in event of disasters including call overflow, ITSD outages, and technology infrastructure disabling.► Responsible for research, investigation and determination of state wide Civil Rights complaints.► Collaborate with USDA staff during state of emergency incidents declared by the Governor's office.►Facilitate communication between stakeholders, agency directors, state staff and WIC participants.► Resolve and advise staff on issues arising from participants and the community in a timely manner.► Assist and counsel staff regarding their handling of difficult or unusual calls and requests.► Diagnose WIC transactions for financial adjustments and vendor deduction of payments.► Launch internal investigations involving WIC transactions with participants and vendors.► Assisted heavily with statewide WIC EBT implementation.► Guided multiple work-groups on the successful piloting and transition to the WIC EBT card project.► Serve as senior editor through subordinate staff to ensure accurate production of PowerPoint slides are shepherded and routed to senior leaders.► Host and drive a weekly and monthly state WIC Directors call.► Collaborate with senior leadership to ensure organic communication topics and issues are resolved.► Manage, support and coach staff on performance evaluations and job expectations.► Responsible for analyzing staff engagement and retention.► Meet with senior leadership to create and foster strength based employee approaches.► Aid staff in personal development and goal setting. Show less

    • Associate Governmental Program Analyst
      • Oct 2012 - May 2013

      || WIC Program ||► Acted SSMI.► Provided section oversight and assumed lead analyst duties.► Conducted and lead investigations on WIC program fraud, waste, and abuse.► Analyzed participant fraudulent trends and reported recommendations to management.► Trained local agency directors and staff on fraud prevention, regulations and federal policies.► Worked closely with CDPH Office of Legal Services on program integrity matters.► Reviewed and conducted independent research of financial records.► Designed and presented fraud awareness training to state.► WIC local agencies and Dept. of Health Care Services officers.► Provided recommendations and presentations to senior management.► Collaborated with stakeholders on program funding and allocation for fraud and abuse collections. Show less

    • United States
    • Law Enforcement
    • 700 & Above Employee
    • Correctional Officer
      • Nov 2008 - Jul 2012

      || CSP Solano || ► Sworn California Peace Officer. ► Responded to facility alarms and emergency codes. ► Maintained safety and security efforts within the institution. ► Supervised inmates conduct and flow of programs. ► Investigated inmate(s) involved in disciplinary incidents. ► Researched and analyzed inmate complaints on housing status or alleged disciplinary action(s) for appropriate processing. ► Contacted and interviewed CDCR staff to gather and analyze facts on behalf of inmate complaints. ► Organized and arranged all pertinent facts for presentation to management for hearings and appeals. ► Assisted inmates in effectively communicating facts for resolution and Identified needs of inmate to determine effective ways of communication, i.e., disability, qualified interpreter, reader or any other identified accommodations needed. Show less

Education

  • Sacramento State College of Business Administration
  • University of Phoenix
    Master of Business Administration (MBA), Project Management
    2013 - 2015
  • University of Phoenix
    B.S., Criminal Justice
    2009 - 2011
  • California State University-Sacramento
    Criminal Justice
    2006 - 2008
  • Academy for Coaching Excellence
    Coaching

Community

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