Experience

PATTERSON AUTO GROUP

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Manager

  • Jun 1994 - Present

  What you and your company really want are customers who are loyal. Loyal customers think about buying from you and your business first. Loyal customers are less concerned about price and more concerned about retaining the level of customer service they have experienced in the past. Loyal customers love to tell their friends, family and everyone they know about their buying experience.So how do you create Loyal customers? Of course, it starts with having a great primary product or service that customers are purchasing.But beyond the obvious,Building Loyal customers goes beyond just product, however. To become Loyal, customers need to be blown away with your delivery process, with the relationship you build with them and with the service they receive after the sale. Every day you need to be thinking, “What can I do to amaze my customers today?”Don’t allow yourself or your company to settle for Satisfied customers. Your business will grow if you go beyond satisfied and do whatever it takes to create Loyal customers. Dare to think outside the box or, better yet, like there is no box. Dare to do whatever you can to provide extraordinary customer service. Dare to stand out from the crowd. Dare to do these things and your customers will reward you with Loyalty. Show less

• PARTS ADVISOR

  • Apr 1994 - Jun 2012