Experience

Vitality

• United Arab Emirates
• Business Consulting and Services
• 1 - 100 Employee

• Strategic Operations Manager

  • Feb 2023 - Present

  After successfully refining processes and objectives as the Marketing and Operations Manager, it became evident that my core strengths were well-suited to the company's evolving priorities. As a result, I transitioned to focus more on departmental operations and strategic frameworks, where I could make a greater impact.In my new role, I collaborated closely with department teams to analyze their processes, policies, and procedures, leading initiatives to improve efficiency and productivity. For example, I spearheaded a project to consolidate administrative assets such as Google Docs, Sheets, and physical sticky notes into platforms like Coda Docs and Airtable, which allowed us to build automations and enhance reporting capabilities, ultimately increasing operational efficiency and effectiveness. Show less

• Marketing & Operations Manager

  • Oct 2022 - Present

  In addition to my duties as Operations Engineer, I am now responsible for our marketing department and have taken on property management duties as we continue to expand.

• Operations Engineer

  • Mar 2022 - Present

  Most of my days are spent wrangling databases, creating internal apps & wikis, and building automations. I love my role because it enables me to dissect internal operations and refine or rebuild them alongside co-workers. First I built a password protected internal app (Airtable + Softr) that delivers location information to our delivery drivers allowing them to navigate complicated drop-off instructions while also knowing exactly which locations have a restroom available to them so they can relieve themselves while on a long route.Next I began, and continue, to build out our internal company wiki. The primary function is to serve as a company knowledge base while also supplementing existing training processes for new employees. Utilizing Coda.io has allowed me to quickly create what would historically have take 10x longer; it's also quite beautiful. Two co-created projects have already saved significant amounts of time and money by digitizing, organizing, and automating critical records in a searchable database. Our billing and inventory departments can now find exactly what they need in 10 seconds rather than spending hours rifling through years of scattered hardcopies. Most recently I built an automated task tracker for our various locations. Entering one line of information into the task database triggers automated messages, assignments, and / or calendar events while auto-generating video conferencing links, if necessary. Using relational databases with automations allow us to keep our team synced down to the second while alleviating mistakes and monotonous repetitive tasks. Show less



City of Elgin, IL

• Government Administration
• 200 - 300 Employee

• City Councilmember

  • May 2021 - Present

  Work as a body of nine elected officials to ensure Elgin residents are living in a responsive, responsible municipality. Work as a body of nine elected officials to ensure Elgin residents are living in a responsive, responsible municipality.



INVANTI

• Sweden
• Technology, Information and Internet
• 1 - 100 Employee

• Guild Member May 2020 Cohort

  • May 2020 - Present

  Initiators Guild is a (remote / async) start-up generator for social enterprises. I worked with a colleague to develop a solution that increases the civic and social capital of what we call the unusual suspects. Our business model revolved around partnering with municipalities while building tools and processes that mix modern software platforms with time tested neighborhood traditions. Initiators Guild is a (remote / async) start-up generator for social enterprises. I worked with a colleague to develop a solution that increases the civic and social capital of what we call the unusual suspects. Our business model revolved around partnering with municipalities while building tools and processes that mix modern software platforms with time tested neighborhood traditions.



Dustin Good for Elgin City Council

• Campaign Manager

  • Nov 2018 - Apr 2021

  Organized every facet of two campaigns while building a small team to help with outreach. We had the lowest dollar to vote ratio of any candidate in both cycles while running what some called an "unconventional" race. In the winning election of 2021 we bucked old school campaign trends while hopefully establishing a couple new ones. We were resident funded, never sent out mailers, and conducted litter collection events while canvassing. Considering this was all done under the shadow of a pandemic, we were especially proud of achieving such an unlikely victory. Show less



Downtown Neighborhood Association of Elgin

• United States
• Non-profit Organizations

• Board Member

  • Oct 2017 - Apr 2021

  Part of a diverse team focused on growing downtown Elgin. More specifically I served as farmer's market committee chair, where we took a struggling Thursday midday market and moved it to a Friday afternoon-evening time slot, while also relocating it to the heart of our downtown. This has resulted in a 3X attendance jump. Additionally, I am proud the committee agreed to become a producer only market since we have many local growers and because it is important to our supporters. The most challenging part of this position is simply not being able to spend more time on it. Another role I serve in is that of Secretary. I am responsible for taking minutes, tracking attendance, and collection of volunteer hours. My overall focus in my last year, before the shelter-in-place order, had been on our TIF districts and research to determine if Elgin's Opportunity Zones could be used to serve Elgin and the downtown. However in mid-2020 we shifted our focus to serving food service operators in our downtown by waiving liquor license renewal fees, lobbying for designated curbside pickup spaces, updating ordinances to allow take-out alcohol sales, and creating a COVID Adaptation Grant for downtown business owners. Show less



Plank Road Tap Room, LLC

• United States
• Food & Beverages
• 1 - 100 Employee

• Tap Room Manager

  • Jun 2019 - Mar 2020

  Part of a small team which operates a top rated taproom in the Chicago Suburbs. I've learned a lot in this position by observing the owners attention to detail while building their business. They do an exceptional job marketing and growing their brand. Part of a small team which operates a top rated taproom in the Chicago Suburbs. I've learned a lot in this position by observing the owners attention to detail while building their business. They do an exceptional job marketing and growing their brand.



Elgin Public House

• United States
• 1 - 100 Employee

• Manager

  • Oct 2014 - Jun 2019

  I started as a server, worked my way up to bartender then became part of the management team for a high volume 300+ seat full service restaurant. Coolest part of the job, every October we serve as volunteer headquarters during Elgin's popular Nightmare on Chicago Street event. Organizing, training, certifying, and feeding over 100 volunteers in the middle of our years busiest night was always an enjoyable scramble. The biggest take away from my time working here was that each meal matters. Every guest, every time. The atmosphere, the attitude, the timing, the taste, the gratitude, all have to be right. Every time. Everything has to go right yet anything can go wrong. Show less



City of Elgin

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Strategic Plan Advisory Commissioner

  • Jan 2013 - Nov 2017

  Assisted the City by serving on a commission with a team of Elgin residents who advised city staff and city council on decisions related to our strategic plan. Assisted the City by serving on a commission with a team of Elgin residents who advised city staff and city council on decisions related to our strategic plan.



Corey Dixon for Elgin City Council

• Strategist

  • Dec 2016 - Apr 2017

  As a member of a small team, I contributed to the development of ideas, strategy, content, and connections to support the successful campaign of Corey Dixon for Elgin City Council. As a member of a small team, I contributed to the development of ideas, strategy, content, and connections to support the successful campaign of Corey Dixon for Elgin City Council.



Midwest Groundcovers

• United States
• Wholesale
• 1 - 100 Employee

• Inventory Coordinator

  • Feb 2014 - Sep 2014

  Ensuring the health and location of Midwest Groundcovers 1,000,000+ plant inventory while facilitating inbound and outbound orders. Ensuring the health and location of Midwest Groundcovers 1,000,000+ plant inventory while facilitating inbound and outbound orders.



School District U-46

• United States
• Primary and Secondary Education
• 700 & Above Employee

• AVID Tutor

  • Aug 2013 - Mar 2014

  A.V.I.D. = Advancement Via Individual Determination is a college readiness program which takes the place of a student's study hall. These periods consist of structured study groups, learning tutorials, guest speakers, and academic and professional support for students. As a tutor I assist student study groups and facilitate learning tutorials while at the same time evaluating students involvement and preparation. Tutors encourage students to work together on problems and identify processes needed to complete a problem or assignment then step in if the group has exhausted all known options. We also helped Juniors and Seniors start their exploration of academic programs as well as scholarship opportunities. Show less



ECC Student Organization of Sustainability

• Founder/President

  • Dec 2012 - Jan 2014

  Established an official student organization on campus which seeks to inform and activate students. Topics of interest and action include but are not limited to: Fair Trade, local food production/consumption, energy/waste reduction, strengthening local partnerships, and creating club collaboration opportunities on campus. Upon creation I served as president and then served as strategic advisor to the organizations next executive board. Established an official student organization on campus which seeks to inform and activate students. Topics of interest and action include but are not limited to: Fair Trade, local food production/consumption, energy/waste reduction, strengthening local partnerships, and creating club collaboration opportunities on campus. Upon creation I served as president and then served as strategic advisor to the organizations next executive board.



Carter Reddy

• United States
• Think Tanks

• Tutor

  • Jan 2013 - May 2013

  Strengthening students grasp on reading concepts in an effort to develop their understanding and retention of text. Strengthening students grasp on reading concepts in an effort to develop their understanding and retention of text.



Omni Containment

• United States
• Facilities Services
• 1 - 100 Employee

• Quality Assurance Specialist

  • Nov 2011 - May 2013

  Receive part orders, source materials, assemble orders, verify order accuracy, then ship. Receive part orders, source materials, assemble orders, verify order accuracy, then ship.



Elgin Community College

• United States
• Higher Education
• 700 & Above Employee

• Peer Leader

  • Aug 2010 - Dec 2012

  Working within a learning community to help develop lesson plans and execute classroom activities. Community consists of three professors, myself, and twenty students. It is my duty to connect students on campus and inform them of the resources available to them on campus and in the community.

• Student Trustee

  • Mar 2011 - Mar 2012

  Represented student body of Elgin Community College at State meetings, community events, and on campus. During my term I collaborated with Student leaders, Faculty, Administrators, the College President, and ultimately our College Trustees on reforming Scholarship application polices which blocked most deserving students from receiving needed aid. Another important issue highlighted during my term was the need of improving campus Sustainability. The journey is on going and improving each semester. So far we have made visible changes by adding bottle refill stations, installing bio-swales on campus, and doubling roof-top garden space. Other changes include departments going paperless, and sourcing materials from environmentally responsible sources. This semester goal is to have our President sign the President Climate Commitment. Show less

• Student Worker

  • 2011 - Aug 2011



Trillium Native Landscapes

• United States
• Environmental Services

• Assistant Project Manager

  • May 2012 - Oct 2012

  Putting water back in the ground via native plants. Site Evaluation and restoration. Assisted in total maximum daily loads water sample collection at Tower Lakes. Putting water back in the ground via native plants. Site Evaluation and restoration. Assisted in total maximum daily loads water sample collection at Tower Lakes.



Purple Leaf Farm

• Assistant Produce Grower

  • Mar 2012 - Oct 2012

  Worked side by side with the farms founder and we planted, maintained, and harvested just over one acre of land. We then sold produce through CSA packages as well as selling at various farmer markets in the Chicago land area. Worked side by side with the farms founder and we planted, maintained, and harvested just over one acre of land. We then sold produce through CSA packages as well as selling at various farmer markets in the Chicago land area.



Illinois Community College Board

• Local Issues Subcommittee Chair

  • Nov 2011 - May 2012

  To coordinate and organize Illinois Community College Student Trustees regarding Local Issues. We focused one three main areas: Campus Sustainability, Educating our student bodies about the upcoming November 2012 Elections, and reforming the Student Trustee Position. To coordinate and organize Illinois Community College Student Trustees regarding Local Issues. We focused one three main areas: Campus Sustainability, Educating our student bodies about the upcoming November 2012 Elections, and reforming the Student Trustee Position.



Aquatic Nursery

• United Kingdom
• Retail

• Nursery Technician

  • Mar 2011 - Nov 2011

  Plant propagation, plant care, property maintenance, building construction, off-site customer care, consultation, soil formuation, harvest algea, feed and care for animals. Plant propagation, plant care, property maintenance, building construction, off-site customer care, consultation, soil formuation, harvest algea, feed and care for animals.



Westye Group Subzero/Wolf

• Advertising Services
• 1 - 100 Employee

• Server / Bartender / Dishwasher

  • Jun 2004 - May 2009

  Worked in the Living Kitchen along side Chef Pete Trusiak. We typically prepared and served seven course meals for an average of thirty five people. Worked in the Living Kitchen along side Chef Pete Trusiak. We typically prepared and served seven course meals for an average of thirty five people.


Ford Motor Company
• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee
• Automotive Technician

  • Aug 2005 - May 2008