Dustin Southers

Systems Engineer at CMIT Solutions, Inc.
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Experience

    • United States
    • IT Services and IT Consulting
    • Systems Engineer
      • Jan 2018 - Present

      • Provide IT support to small businesses in Fairfax County and the surrounding areas.• Perform Windows Server 2008, 2012, 2016 R2 troubleshooting, administration, disaster recovery and network design for area client networks.• Provide installation, troubleshooting and ongoing support for various Microsoft back office technologies including Exchange, SQL, and Domain Controllers.• Provide installation, troubleshooting and ongoing support for network devices, firewalls, switch, and router from various vendors, including Cisco, SonicWall, HP, Dell, Polycom.• Planned and architected Exchange to Office 365 Company-wide migration• Support over 100 servers and 1000 workstations. Show less

    • Desktop Engineer
      • Jan 2015 - Jan 2018

      • Designed and installed computer and VOIP networks at client sites.• Provided installation, troubleshooting and ongoing support for network devices, firewalls, switch, and router from various vendors.• Performed Windows 7,8, and 10 troubleshooting, administration, disaster recovery and network design for area client networks.

    • Service Delivery Manager
      • Jan 2015 - Jan 2017

      • Provided oversight to a team of 3-7.• Provided support to customers, manufacturing, and internal sales departments.• Mentored junior IT staff including completing service calls with them, evaluating their performance, and providing training as needed.

    • Intern
      • Oct 2014 - Jan 2015

      • Solved basic help desk tickets.• Created quotes for Software and hardware.• Assisted the Service Delivery Manager as needed.

    • United States
    • Construction
    • 1 - 100 Employee
    • Manager and Co-owner
      • Jun 2009 - Oct 2014
    • Service Associate
      • Aug 2008 - Oct 2014
    • Automotive Technician
      • Jun 2006 - Aug 2008
    • Canada
    • Retail
    • Mobile Auto/Video Technician
      • Jan 2004 - Jun 2006

Education

  • Northern Virginia Community College
    Computer Science

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