High School Social Studies Teacher

• Aug 2020 - Present

Teacher

• Jan 2017 - May 2020

Social Studies Teacher Social Studies PLC Lead Bullying Prevention Team Member Social Studies Teacher Social Studies PLC Lead Bullying Prevention Team Member

Supplemental Education Specialist

• Aug 2016 - Dec 2016

One on one student intervention, manager of online credit recovery program, part time classroom teacher, soccer coach. One on one student intervention, manager of online credit recovery program, part time classroom teacher, soccer coach.

Senior Administrative Analyst

• Dec 2014 - Jan 2016

Write proposals for state contracts, research and data analysis, database management, draft proposed regulations, website maintenance and design, server migration planning, server networking, document business procedures in writing, draft memos. I use Microsoft SharePoint, Access, Excel, Powerpoint, Word daily.

Taxpayer Compliance Representative

• Aug 2014 - Dec 2014

Caller center employee who assisted taxpayers with paying bills and setting up payment plans. Enforce liens, levies, and tax warrants. Explain bills to taxpayers. Identify potential protest cases.

Tax Information Aide

• Feb 2012 - Aug 2014

Answer phones in high volume call center dedicated to personal income tax. Provide callers with refund and liability information, review protest documents and identify valid arguments. Design and maintain informational database used by hundreds of employees. Generate and explain reports regarding call center operations for management. Train new employees. Assist in emergency call center operations during Hurricane Sandy.

Intern

• Aug 2011 - Dec 2011

Respond to constituent inquires on the phone and in person. Provide tours to visitors. Monitor and research legislation, deliver bills to the speaker's office. Attend meetings and report back to office staff on important issues. Track correspondence sent to Congressman and identify major issues in the district. Respond to constituent inquires on the phone and in person. Provide tours to visitors. Monitor and research legislation, deliver bills to the speaker's office. Attend meetings and report back to office staff on important issues. Track correspondence sent to Congressman and identify major issues in the district.

Service Agent

• May 2007 - Aug 2011

First line customer service. Pick up and drop off customers and explain rental policies. Check in vehicles, prepare vehicles to be rented, ensure vehicles were safe to rent. Maintain a safe and organized parking lot. Assist office staff in all aspects of fast paced, high volume rental car operations. First line customer service. Pick up and drop off customers and explain rental policies. Check in vehicles, prepare vehicles to be rented, ensure vehicles were safe to rent. Maintain a safe and organized parking lot. Assist office staff in all aspects of fast paced, high volume rental car operations.

Legislative Intern

• Jan 2010 - Jul 2010

Respond to constituent inquiries via phone and in person. Manage Assemblyman's schedule. Attend meetings on the Assemblyman's behalf when he was not available. Collect co-sponsors for bills. Fill out co-sponsorship slips for Assemblyman. Provide office support to Chief of Staff and secretary. Monitor and research legislation. Respond to constituent inquiries via phone and in person. Manage Assemblyman's schedule. Attend meetings on the Assemblyman's behalf when he was not available. Collect co-sponsors for bills. Fill out co-sponsorship slips for Assemblyman. Provide office support to Chief of Staff and secretary. Monitor and research legislation.