Donovan Groves

Operations Manager /Depot Manager at NORTH RAND FUEL DEPOT
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Contact Information
Location
Gauteng, ZA

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Experience

    • South Africa
    • Oil and Gas
    • 1 - 100 Employee
    • Operations Manager /Depot Manager
      • Jul 2018 - Feb 2023

      Boksburg, Gauteng, South Africa Stock Management Site Management Administration Human Resources Customers and Sales Financial Management Cash-up, Petty Cash & Credit Cards The site has grown from 920 000 Litres to 1.8m Litres in a space of 4-years. We have also installed an additional 46 000 Litre tank to accommodate this growth. A new forecourt was built on site with 3 additional pumps and a new canopy.

    • Operations Manager
      • Mar 2015 - Oct 2017

      Jeffrey`s Bay, South Africa • Providing management and support to up to 15 members of staff and motivating them towards the achievement of optimum service delivery standards to facilitate customer satisfaction. • Placing orders for fuel, following up on the order quantities and making sure delivery takes place on time. • Oversee the price management of fuels and merchandise as well as change prices on the Namos, Nedlink and Flexilane systems. • Introduced training programs that enhanced employee performance and… Show more • Providing management and support to up to 15 members of staff and motivating them towards the achievement of optimum service delivery standards to facilitate customer satisfaction. • Placing orders for fuel, following up on the order quantities and making sure delivery takes place on time. • Oversee the price management of fuels and merchandise as well as change prices on the Namos, Nedlink and Flexilane systems. • Introduced training programs that enhanced employee performance and helped build a motivated workforce. • Conducting of Time Sheets as well as leave and sick leave. • Proficient with the technicalities and operations of the CCTV cameras. • Knowledge of recruiting, interviewing, hiring, counselling and termination practices. • Complying with Health and Safety Regulations according to Caltex Eastern Cape Marketer (HES File). Convenience Store • Providing management and support to up to 10 members of staff and motivating them towards the achievement of optimum service delivery standards to facilitate customer satisfaction. • Knowledge of inventory management and merchandising practices. • Oversee the development and coordination of events and promotional campaigns. • In-depth knowledge of symphony. • Communicating with Shop Supervisor on regular basis on: stock takes, GP reports, negative stock, stock promotions, complying with Freshstop regulations, and Implementing staff rewards programs. • Complying with Health and Safety Regulations and an average score of 90% with Q-Pro. General Duties: • Making sure all site licences are renewed and valid. • Ordering of Staff Uniforms (Both Freshstop and Caltex). • Maintaining Service calls on all pumps and site Generator. • Monthly inspections on Fridges and general equipment for servicing. • Petty Cash. • Being responsible for the hiring of all staff. • Running the business in order to make a profit as I was a profit share holder. Show less

    • General Manager
      • Jun 2012 - Feb 2015

      Port Elizabeth, Eastern Cape, South Africa We won the Site of the year award in the 2014/2015 season at Toby`s Motors and the main prize was R120 000. Certificate is on site for display. When arriving at Toby`s Motors the site had a Food Health and Safety target of 80% and only achieved 78% thru Q-pro, which was a HES organisation that monitors the safety and quality of the Sites products served to customers. Leaving the site in 2015 I was proud to achieve a 93% which was never done at the site before me. The Branded… Show more We won the Site of the year award in the 2014/2015 season at Toby`s Motors and the main prize was R120 000. Certificate is on site for display. When arriving at Toby`s Motors the site had a Food Health and Safety target of 80% and only achieved 78% thru Q-pro, which was a HES organisation that monitors the safety and quality of the Sites products served to customers. Leaving the site in 2015 I was proud to achieve a 93% which was never done at the site before me. The Branded Marketer for the Eastern Cape, Caltex Eastern Cape Marketer (CECM) had a monthly completion they ran called Impumelelo which means Success in Xhosa. Out of the 12 months Toby`s Motors had won 5 of those months with 3 of them being consecutive. Show less

    • Australia
    • Individual and Family Services
    • 1 - 100 Employee
    • General Manager
      • Apr 2008 - May 2012

      Bethlehem, Free State, South Africa

    • Transportation, Logistics, Supply Chain and Storage
    • 100 - 200 Employee
    • Administrative Official
      • Aug 2006 - Mar 2008

      Ladysmith, KwaZulu-Natal, South Africa

    • United Kingdom
    • Individual and Family Services
    • 1 - 100 Employee
    • General Manager
      • Jun 2003 - Jul 2006

      Ladysmith, KwaZulu-Natal, South Africa

Education

  • Internal Training
    2003 - 2023
  • Ladysmith High School
    National Senior Certificate

Community

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