Experience

Select Exterminating Co.

• United States
• Environmental Services
• 1 - 100 Employee

• General Manager

  • Sep 2012 - Present

  •Manage and supervise office staff and field technicians. Creating and enforcing written protocols for same to ensure consistency in operational strategies and function.•Conduct Quality Assurance inspections with existing commercial accounts to ensure the delivery of the highest level of customer satisfaction.•Perform estimates and generate revenue through sales. •Perform on-going training sessions with field technicians to update them on new pest management strategies for optimum service performance. •Assist customers with inquiries regarding specific pest management needs for both residential and commercial.•Analyze statistics and reports to provide recommendations to the president of the company for improvements to the operation of the business.