Experience

OpenRad

• United Kingdom
• Software Development
• 1 - 100 Employee

• Chief Revenue Officer (CRO)

  • Nov 2022 - Present

• Commercial Strategy at OpenRad

  • May 2022 - Nov 2022


Humant
• Information Technology & Services
• Founding Director

  • Jan 2021 - Present

Sighthound, Inc.
• United States
• Data Security Software Products
• 1 - 100 Employee
• Vice President of Sales

  • Mar 2021 - May 2022

DesAcc
• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee
• Business Development Manager

  • Sep 2018 - Mar 2021

Quiescis Ltd
• Director

  • Sep 2018 - Jan 2021


IBM

• IT Services and IT Consulting
• 1 - 100 Employee

• Director of Professional Services and Support - International

  • Jul 2017 - Sep 2018

  Responsibilities and Achievements: • Responsible for the Professional Services and Support organisation for the IBM Watson Health Imaging Portfolio in Canada, EMEA and Asia-Pacific markets. • Ensuring implementation and support processes remain compliant with ISO13485 – Medical Devices Regulations. • Managing restructuring and cross-training of the team to support a broad product portfolio. • Supporting the validation of delivery partner organisations and their capabilities. • Development of international resource plan to meet IBM’s plans for the expansion of Watson Health Imaging in non-US markets. Show less



Lexmark International, Inc.

• United States
• Software Development
• 1 - 100 Employee

• International Manager of Sales Engineering - Healthcare

  • Jan 2015 - Jun 2017

  • As part of the International Leadership team, influenced and responded to the product sales strategy, ensuring the readiness of the international team to sell, architect, deliver and support the growing product portfolio across multiple markets. • Managing a team of high-performing Solution Architects across Europe and Australia to architect clinical content management solutions that manage clinical content, supporting the sales process and successful handover to Professional Services for implementation and support. • Successfully built a unified team that came to the company via multiple company acquisitions and from a variety of company cultures. Developed a cross-training strategy team on the product portfolio, aligning a variety of heritage and architectures and unifying documentation and processes. • Responsible for working across all business units: Sales, Pre-Sales, Professional Services and Support to develop the necessary processes and documentation to support company scaling. I started in a single product SME growing organically as they gained success outside of the US (Acuo Technologies – acquired by Lexmark in January 2013) to a truly international business with a multiproduct portfolio growing via acquisition. • Accountable for: Consistent Tender/RFP responses, High Level Design and Infrastructure Design outputs, Statement of Work signoff and Level of Efforts processes. • Senior point of escalation for customers for implementation and support. Responsible for ensuring that delivery and support teams were adhering to the commercial scope of projects as sold. Always first ensuring the teams establish the facts of a situation as well as referring to contracts and supporting documentation to recommend appropriate resolution. • Partner engagement and enablement: working with the partner team to technically access partner products and delivery capability in various markets as well as managing the technical enablement of these partners. Show less



Acuo Technologies, part of Perceptive Software

• Lead Healthcare Solution Architect - EMEA

  • Jul 2012 - Jan 2015

  Responsibilities and Achievements: • Recruited as the second employee outside the US working directly to the International General Manager to assist with the growth of the Vendor Neutral Archiving business in the region. Responsibilities included supporting sales with the positioning and architecting of VNA solutions to customers in the EMEA region, developing technical relationships with infrastructure and system integration partners to win new business and we were successful. • Recruiting technical resources across EMEA to build the technical teams to support sales and professional services. • Working directly with the CTO, COO and founder of the company to ensure lessons learned from the US delivery model were applied in the emerging structure in EMEA to make the EMEA team stand alone in their own time zone, reducing and then eliminating the need for secondment of US staff. Show less



NHS Connecting for Health

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Solution Architect

  • Feb 2005 - Jun 2012

  • Leading a team of Enterprise Architects supporting the PACS Programme to manage the technical delivery of supplier solutions from Accenture, BT, CSC, Fujitsu and the GE, Agfa, Sectra, HSS, Breast Screening applications to the NHS together with the technical assurance of their future designs. • This role utilised strong project management and analytical skills in a Prince II and TOGAF architecture framework to successfully resolve several challenging and long-standing issues related to the technical deployment of PACS and RIS to Trust sites. • Using experience and understanding of the real requirements of the NHS, gained from engagement with NHS Trusts, Strategic Health Authorities (SHAs) and suppliers across England since 2005, responsible for the technical assurance of supplier designs. • Stakeholder engagement at all levels within the NHS and Department of Health including capturing and validating requirements from system users at Trusts and SHA level; representation on technical and clinical programme governance groups at national board and regional levels. • Provision of subject matter expertise to Clinical Safety team, including involvement in incident investigation. Show less