Chief Executive Officer

• Jan 2023 - Present

Director, Patient Care Service for the Integrated Schizophrenia and Recovery Program

• Sep 2020 - Jan 2023

Provide Strategic and Operational direction to the Schizophrenia Inpatient units, Inpatient Recovery unit, Recovery Day Treatment, a large Outpatient Schizophrenia, Regional Clozapine Program, and developing the Royal Regional Psychosis Clinic. Provide Strategic and Operational direction to the Schizophrenia Inpatient units, Inpatient Recovery unit, Recovery Day Treatment, a large Outpatient Schizophrenia, Regional Clozapine Program, and developing the Royal Regional Psychosis Clinic.

• Jan 2016 - Sep 2020

Leading operations and strategy of the level 3 intensive care unit, Schedule 1 mental health department and the clinical informatics program. As Connected Care Program Director leading a group of Director and Manager Leads, Project Managers, Communications, Change Management and Clinical Informaticists in the advancement of the Electronic Health Record. Leading the implementation team of the Meditech Expanse Electronic Health Record which includes (1)electronic documentation for inpatients and the emergency department (PCS and EDM), (2)electronic documentation for physicians (pDOC), (3)electronic medication administration/bedside medication verification (eMAR/BMV) and (4)computerized physician order entry (CPOE). Show less

• Feb 2014 - Jan 2016

• Quickly transferred into this position and immediately regrouped the project staff and led the group to a successful implementation of the Meditech PCS eDoc System.• Provide clinical leadership in the planning, implementation and integration of clinical information technology to support patient care at the Queensway Carleton Hospital.• Collaborate with the Clinical Leadership and professional practice groups to help ensure that electronic documentation in compliance with the standards of practice recognized by the professional bodies/regulations.• Liaise between patient care, ancillary departments, and Information Technology (IT) to align clinical and IT standards with workflow, processes and policies. • Provide leadership in Regional CHAMP Clinical Informatics group, CHAMP Clinical Advisory Group, CHAMP Medical Advisory Group• Provides direction and supervision to the Clinical Nurse Educators and the administrative support for Nursing Professional Practice Show less

• Sep 2013 - Feb 2014

• Coached the Management Team and Staff on Lean principles and the Continuous Performance Improvement System.• Helped develop education and tools for LEAN improvement work.• Coached staff in their LEAN Greenbelt quality improvement projects. • Coached various departments in LEAN improvement project.

• Jan 2010 - Sep 2013

• Project management using LEAN methodologies –completed projects independently on A4, GDH and currently leading a project for bed management• To provide managerial and clinical leadership for patient-focused care.• Responsible for the provision of clinical service and on-going operational management of a nursing unit (A4 Rehabilitation and Transition to Home Program 2010 - Present) and (D4 Medicine/ALC 2008 - 2010)• Responsible for operationalizing the strategic plans for the program• Responsible for identifying, planning and facilitating continuous quality improvement opportunities• Responsible for ensuring that the care provided meets Professional Standards for Nursing• Responsible for supporting and facilitating patient care teams and interdisciplinary teams to provide coordinated, quality care and service for patients.• Responsible for leading special or on-going projects and initiatives.• Acting as an advocate for patients and nursing staff.• Representing the hospital at external committees/forums to promote community linkages and facilitate the continuum of care.• Responsible for managing human and financial resources, including planning resource requirements for program, identifying new resource requirements, and collaborating with the Director to plan and monitor operational and capital budgets.• Responsible for recruiting, educating, and coaching staff to ensure optimal performance.• Responsible for providing an environment that promotes continuous learning and professional growth/development of staff.• Responsible for providing a safe environment for patients and staff• Support/Educate Clinical Pathway Facilitators in development, implementation and evaluation of Clinical Pathways (2008-2010) Show less

• Jan 2008 - Mar 2010

• 2006 - 2008