UX Researcher

• May 2021 - Present

Owner

• Sep 2018 - Present

User Experience Designer

• Dec 2020 - May 2021

-Lead the company to conduct User Experience Research for 3 Mobile Application GoGo Xpress, ShippingCart and Xpay. -Conduct Usability Testing and User Testing before releasing new features. -Coordinate with UI Designers to come up with a User Centric Design. -Design Quantitative Survey to understand the impact of the new feature. -Lead the company to conduct User Experience Research for 3 Mobile Application GoGo Xpress, ShippingCart and Xpay. -Conduct Usability Testing and User Testing before releasing new features. -Coordinate with UI Designers to come up with a User Centric Design. -Design Quantitative Survey to understand the impact of the new feature.

User Experience Officer

• Mar 2015 - Sep 2018

-Keep the interface beautiful and easy to use. -Direct the visual appearance of all new features and enhancements on our software application.-Initiate, suggest, and spearhead major UI re-factorings for a more intuitive user-experience-Design elegant solutions to complex workflows. Design things that people will talk about-Act as the user-advocate during the development process, subjecting early-stage designs to usability testing or expert review, and offering implementation suggestions from a user-centered perspective-Act as “go to” with in-depth knowledge of user interface best practices and standards. Use research-related services, theories and methods to support your recommendations-Take the initiative in providing input and feedback in both departmental discussions and on issues relating to other departments-Develop persona Show less

Sales Officer / Acquisition Officer

• Oct 2011 - Sep 2018

Supports the success of an assigned team of sales people, including Account Business Development Account Representatives.Meets assigned targets for profitable sales growth in assigned product lines.Provides professional development to team-member Account Executive in order to enhance their product knowledge and sales skills.Lead demand-generating marketing activities in the assigned market for the assigned product specialty.Establish productive, professional relationships with key personnel in assigned customer accounts.Coordinate the customer involvement of other company personnel when needed, including support resources, team members, and management.Achieves assigned product sales quota.Supports initiatives that ensure product profitability.Conducting offline Marketing Acqusition CampaignConsistent Sales Tracker Achieves product growth targets in the assigned account base.Maintains high customer satisfaction ratings that meet company standards.Prepared Schedule for client meetings, monthly meeting with the whole organization. Show less