Dipesh Bhimani

Assistant Manager - Operations & Marketing at Protocol Insurance Surveyors & Loss Assessors Pvt. Ltd.
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Contact Information
Location
Mumbai, Maharashtra, India, IN
Languages
  • English Full professional proficiency
  • Spanish Elementary proficiency
  • Hindi Professional working proficiency
  • Gujarati Professional working proficiency
  • Marathi Full professional proficiency

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Bio

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Experience

    • Assistant Manager - Operations & Marketing
      • Aug 2021 - Present

      Contributions: Marketing products by managing staff, researching, and developing marketing plans, maintaining response operations, and maintaining quality ratings. Accomplished positive results by communicating job expectations; planning, monitoring, and appraising performances; coaching, counselling, and disciplining employees; and initiating, coordinating, and enforcing systems, policies, and procedures. Maintaining quality service by establishing and enforcing standards, training representatives, monitoring calls, surveying customers, and evaluating outcomes.

    • Senior Executive - Business Development
      • Jan 2021 - Sep 2021

      Contributions: Spearheaded the revenue channel of the organization, by optimizing the relationship with existing customers and onboarding new customers. Recognized new avenues of business and crafting means to achieve it. Conducted regular competitive research on other products and companies in the Insurance Surveyor industry.  Identified the gaps in conversion and fixing them with innovative solutions.  Collaborated with the execution team, to optimize the customer experience and conversion. Proposed creative new projects, to attract prospects and to improve lead conversion ratio and initiate new approaches to capturing existing demand.  Crafted customer surveys to gather data and insights, delivered relevant news, case studies and suggestions that reinforce the customer's faith.  Designed and maintained metrics reports on marketing and sales activities, effectiveness and business impact. Evaluated marketing and sales data to develop insights and make recommendations on areas for optimization.  Explored new technologies and add-on applications to improve and optimize marketing, sales development and sales team performance.

    • India
    • Real Estate
    • 1 - 100 Employee
    • Manager - Sales & Business Development
      • Feb 2018 - Jan 2021

      Contributions: Created a Marketing Plan to promote the project. Handled entire operations of the company. Developed a weekly sales report for all the projects. Managed the Sales & Marketing team. Nurtured relationships with Existing & New clients. Contributions: Created a Marketing Plan to promote the project. Handled entire operations of the company. Developed a weekly sales report for all the projects. Managed the Sales & Marketing team. Nurtured relationships with Existing & New clients.

    • India
    • Real Estate
    • 1 - 100 Employee
    • Senior Executive - Sales
      • Oct 2017 - Feb 2018

      Contributions: Conducted market research to identify selling possibilities and evaluate customer needs Created new sales opportunities through cold calling, networking and social media Scheduled meetings with potential clients and created sales pitch based on requirements. Prepared and delivered appropriate presentations on products and services Created frequent reviews and reports with sales and financial data Contributions: Conducted market research to identify selling possibilities and evaluate customer needs Created new sales opportunities through cold calling, networking and social media Scheduled meetings with potential clients and created sales pitch based on requirements. Prepared and delivered appropriate presentations on products and services Created frequent reviews and reports with sales and financial data

    • India
    • IT Services and IT Consulting
    • Executive - Sales
      • May 2016 - Apr 2017

Education

  • Welingkar Institute of Management
    Postgraduate Degree, Marketing/Marketing Management, General
    2016 - 2018
  • K J Somaiya Institute Of Management
    Graduate, Bachelors of Management Studies (BMS)
    2013 - 2016
  • S K Somaiya Vidyavihars College of Arts Science & Commerce Vidyavihar Mumbai 400 077
    2011 - 2013

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