Diego Chang

Export Sales Representative at Brunner and Lay, Inc.
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Location
Bentonville, Arkansas, United States, US

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Experience

    • Export Sales Representative
      • Nov 2016 - Present

      · Experience in international sales and supply chain management including:o Developing new Rock Drilling & Construction tools distributors and retaining current ones.o Travel internationally to visit customer and provide training/technical support on tools as needed. As part of sales benefits/complimentary service from purchaseo Build and maintain strong relationships with key clients/international reps to advance company sales and promote effective business expansiono Implement sales strategy with domestic and international clients for target market and projects.o Identify distributor and end-user concerns and needs to make product suggestions, increase productivity, increase availability and lower cost.· Serve as liaison between distributors and factory regarding actual competitor’s product quality, price & availability. Show less

    • Export Coordinator
      • Apr 2014 - Present

      · Oversee and manage export territory (Africa, Asia, Middle East & Latin America).· Collect, organize and execute sale logistics for customers including but not limited to purchase orders, pricing and quotes, customer account managements, and shipping information between home office and freight companies to ensure smooth purchasing transition for client· Lead communication efforts between manufacturing team and clients regarding order status, lead time and logistics. · Provide shipping instructions and documents to shipping department and freight companies. · Perform full customer needs assessment planning and targeted appropriate product/service solutions within time and budget parameters Show less

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Sales Consultant
      • Aug 2013 - Apr 2014

      · Conducted detailed market research analysis and matched to clients’ personalized needs and budget when purchasing vehicles · Generated sales through personalized customer service, knowledge of product details and services. · Strategically administered sales and customer support across multiple areas including retail, mechanic service, and product warranties · Conducted detailed market research analysis and matched to clients’ personalized needs and budget when purchasing vehicles · Generated sales through personalized customer service, knowledge of product details and services. · Strategically administered sales and customer support across multiple areas including retail, mechanic service, and product warranties

    • United States
    • Higher Education
    • 100 - 200 Employee
    • International Programs Assistant/Advisor
      • Aug 2011 - Jul 2012

      · Advised international, underrepresented, minority students on...and registration assistance for international students.· Guided international students through the international visa status (F1) process, academic registration logistics including class registrations, account holds, medical record and all ICE (U.S. Immigration and Customs Enforcement) related material and regulations to remain in good status and be successful in the U.S.Provide Academic advisement and registration assistance for international and nonnative English speaking students.Provide information for F1 international students. Show less

    • Mentor
      • Mar 2009 - Aug 2011

      · Mentored and coordinated educational programs and professional development workshops that aided in the recruitment and retention of over 300 underrepresented, minority, first generation, and low-income students in the Arkansas-Delta region.· Assisted department with data collection, assessment and development of periodic reports, cultural and educational programming, and with the recruitment and retention of underrepresented, minority, first generation, and low-income students in the Arkansas area; Show less

Education

  • Purdue University Global
    Bachelor of Science - BS, Small Business Administration/Management
    2021 - 2023
  • NorthWest Arkansas Community College
    Associate of Science (AS), Business Administration and Management, General
    2008 - 2013

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