Experience

Do IT Wise - A ServiceNow Elite Partner
• Project Manager, Certified SAFe® 5 Agilist, Scrum Master

  • Mar 2021 - Present


ScaleFocus

• Bulgaria
• Software Development
• 500 - 600 Employee

• Bid Manager

  • Feb 2020 - Mar 2021

  Introduced the bid management for first time in the company. Process & Continuous Improvement – Launched the Sales Enablement Methodology program (Core Sales Process) and development of supporting policies & procedures, act as program lead for any related activities such as awareness, alignment, training, tools tuning (participate in UAT team for Salesforce, internal CRM). Deal Governance - Taking full ownership of the end-to-end management of the company bid activities, including overall governance framework, participation in business reviews with senior and executive management, preparation of bid strategy, value propositions, services/solution development, project plans, commercial considerations, partner identification and risk management. Prioritize bid opportunities based on market and company potential, and respective timelines. Lead the Team – facilitate virtual bid teams and inputs from a variety of stakeholders, including, but not limited to sales & pre-sales, marketing, product, finance, legal and delivery teams. Focus on timely and synergetic bid execution based on transparent methods for decision making; proposal quality; effort estimation, project management, accurate price calculation, engagement model, etc. Bid/Tender Management - Review and respond to requests-for-proposals (RFP), analyse customer requirements, facilitated technical solution creation and presentation within a proposal. Collect and compile technical and commercial information and submit all required documentation within the specified deadlines. Show less



DXC Technology

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• • Apr 2017 - Feb 2020

• • Nov 2015 - Mar 2017



Hewlett Packard Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Proposal Manager, Enterprise Solution Center EMEA

  • Nov 2015 - Mar 2017

  Proposal Manager as part of Enterprise Services ESC Solutioning & Sales Support organisation • Project/program management profile assigned to large HPE pursuits/bids, serving as single point of contact for all proposal and client deliverables in accordance to the request for proposal (RFP) requirements; • Customer-facing: ensure that the documents submitted to the client are of the highest possible quality, meeting client’s needs and describing HPE solution in compelling manner; Participate in customer meetings when needed; • Leading the Team: responsible for the pursuit team effective operation and document review process, including resolution and/or escalation of issues and final document submission; Provide coaching and support to team members located around the world covering all aspects of proposal development and delivery; • Main KPIs focused on: proper proposal process in accordance to HPE sales methodology; Pursuit team understands the process, deliverables and deadlines; Tracking of progress and escalation of issues in timely manner; Show less



HP

• Azerbaijan
• Online Media

• • Nov 2013 - Oct 2015

  Type: Business AnalystDivision: Back Office OperationsDepartment: Enterprise Service Customer OperationsService Team: Account Business Management - Document ManagementEMEA, General Western Europe (GWE)• Lead a sub-regional team for GWE customers: leading multiple customer service projects for DOCM implementation & ongoing development, in strict compliance with the DOCM process & HP quality standards; • Allocation of resources: set resource allocation in accordance with year priorities and follow up; set priorities and high level plan of the sub-regional team;• Customer-facing activities: consultancy and implementation of business processes and tools for Document Management (DOCM); Further technical support to customers; • People management – coach and motivate team members in open and inspiring manner; develop and enhance team spirit; facilitate activities across the DOCM Team• Main KPIs focused on: on-time project completion in compliance with the HP policies & quality standards; customer satisfaction; cross-selling of services; effective planning & resource management Show less

• • Feb 2013 - Oct 2015

  Type: Business AnalystDivision: Back Office OperationsDepartment: Enterprise Service Customer OperationsService Team: Account Business Management - Document ManagementLocation: Sofia, BulgariaAccount Business Management (ABM) deploys and delivers account-based business support services consistent with enterprise standards and common processes. It provides the foundation that ensures the controls, processes and tools are in place for the consistent and integrated execution of the HP ES global account-based business services.The Document Management (DOCM) Account Lead is a key member of the Account Business Management team and provides guidance and support to WW Customers. Main responsiblity is to drive the Document Management Process & Platform, and coordinates respective roles in close collaboration with the Account Business Manager (ABMgr) and the teams engaged in the Customer relationship.Key deliverables/accountabilities:• Document Management Process and Tool supported and operational• Meet commitments towards DOCM team, HP peers and ES customers• Productivity & efficiency• Customer Satisfaction Metrics Show less

• • Feb 2010 - Feb 2013

  Type: Technical Solutions ConsultancyDivision: Back Office OperationsDepartment: Enterprise Service Customer OperationsService Team: Account Business Management - Document ManagementDocument Management (DOCM) provides the standards, processes, tools and service to enable HP and Customer governance representatives to manage shared documentation in a standard, structured way through implementation and ongoing support of external and internal collaboration platforms (based on MS SharePoint). DOCM service protects the interests of both HP and the Customer by ensuring compliance with HP security and privacy policies. Use of HP DOCM standard tools and processes ensures platform consistency across HP Accounts as well as cost effective development and maintenance.- Support account and customer forums focused on DOCM awareness and training- Create and configure the DOCM environment leveraging internal HP IT resources and administrative tools- Provide consultative support for security access solution (Authentication mechanism) - Perform routine platform administration tasks including quota management and disposal of site recycle bin- Assist with the resolution of user IT issues, including referral to existing helpdesks- Manage user access onboard & offboard- Fulfill routine in-scope requests related to sub-sites, page layout, lists, links, and related tasks- Provide ongoing communication and refresher training- Update processes within the DOCM Policies & Procedures Manual (Process documentation)- Facilitate annual compliance check against DOCM standards- Provide Records Management service and fill the Records Coordinator role (Long-term archiving)- Coordinate decommission of the DOCM environment Show less


Generali Bulgaria Holding AD
• Executive Assistant

  • Sep 2009 - Feb 2010


AIKO Multi Concept

• Bulgaria
• Software Development
• 1 - 100 Employee

• Co-ordinator Organizational Development

  • May 2007 - May 2009

  • Establishment of the company standard processes and procedures (purchasing, supply chain, document management, etc.) • Coordination between the Headquarters and net of stores; • Project based activities: Investment projects; Company Expansion policy; Trainings for sales force and front office; AIKO Call-center establishment; Company Events Organization; • Establishment of the company standard processes and procedures (purchasing, supply chain, document management, etc.) • Coordination between the Headquarters and net of stores; • Project based activities: Investment projects; Company Expansion policy; Trainings for sales force and front office; AIKO Call-center establishment; Company Events Organization;



AIKO Ltd.

• United Kingdom
• Motor Vehicle Manufacturing

• Personal Assistant of the General Manager

  • May 2006 - May 2007

  • Project based activities: Assistance across departments for different tasks and internal projects; • Customer-facing activities: Communication with key strategic company partners and international suppliers; • Assistance in organization of the company managers meetings; • Organizing the Company archive; • Project based activities: Assistance across departments for different tasks and internal projects; • Customer-facing activities: Communication with key strategic company partners and international suppliers; • Assistance in organization of the company managers meetings; • Organizing the Company archive;



"Human Relations Consulting" Ltd.

• Sales Assistant

  • Sep 2005 - Dec 2005

  Sales Representative for company’s internet job portals – “Job Partner” and “IT Jobs” Sales Representative for company’s internet job portals – “Job Partner” and “IT Jobs”