Experience

INVIGORATE LIFE COUNSELING, PLLC
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Therapist

  • Nov 2022 - Present

Ellie Mental Health
• United States
• Mental Health Care
• 400 - 500 Employee
• Therapist

  • Oct 2021 - Nov 2022

Compass Health Center
• United States
• Mental Health Care
• 300 - 400 Employee
• Group Therapist

  • Jun 2021 - Oct 2021


NorthShore University HealthSystem

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Adolescent/Young Adult PHP and IOP Social Work Intern

  • Sep 2020 - May 2021

  Conducts psychosocial assessments for young adult and adolescent patients (ages 12-29) and works with multidisciplinary treatment team to formulate individual treatment plans Leads process and skill therapy groups utilizing evidence-based models including Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), psychoeducation, and motivational interviewing Provides one-on-one sessions with patients to assess for crises and ensure goal progression throughout treatment Conducts family sessions with adolescent patients and their caretakers Completes daily documentation in EPIC software system Show less



Loyola University Chicago

• United States
• Higher Education
• 700 & Above Employee

• Graduate Assistant

  • Sep 2019 - May 2021

  - Verify licensure requests and education experience of recent graduates and alumni - Create fliers and help prepare for the School of Social Work activities and events - Assist Vice Dean with various administrative tasks - Verify licensure requests and education experience of recent graduates and alumni - Create fliers and help prepare for the School of Social Work activities and events - Assist Vice Dean with various administrative tasks



Deborah's Place

• United States
• Philanthropy
• 1 - 100 Employee

• Intern

  • Jan 2020 - Jul 2020

  -Provide clinical case management from a trauma-informed perspective for tenants in the Flexible Housing Pool program, serving highest users of Chicago area hospitals, jails, and shelters -Work with participants to develop goal plans and provide necessary resources to aid in goal achievement -Provide support, encouragement, and objective feedback to participants while acting as an advocate and accompanying participants to appointments when needed -Provide clinical case management from a trauma-informed perspective for tenants in the Flexible Housing Pool program, serving highest users of Chicago area hospitals, jails, and shelters -Work with participants to develop goal plans and provide necessary resources to aid in goal achievement -Provide support, encouragement, and objective feedback to participants while acting as an advocate and accompanying participants to appointments when needed



SPS Commerce

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Training Administrator

  • May 2017 - Sep 2019

  - Encouraged relationship building and self-growth through the leadership of Cliftonstrengths course - Managed over 100 courses of live content to ensure it was available, consistent, and engaging to customers - Acted as team liaison to communicate changes and new training opportunities throughout the company - Encouraged relationship building and self-growth through the leadership of Cliftonstrengths course - Managed over 100 courses of live content to ensure it was available, consistent, and engaging to customers - Acted as team liaison to communicate changes and new training opportunities throughout the company



Cardtronics

• United States
• Financial Services
• 200 - 300 Employee

• Training Specialist

  • Aug 2015 - May 2017

  -Creation, design, and delivery of on-boarding and new hire training experience-Develop SOPs and design instructional support tools for new hires and existing employees in the US and Canada-Manage and update all instructional content and logistics through SharePoint, CORE, and several other systems-Partner with subject matter expert to create learning materials through Wiki pages, SharePoint, WebEx, and other various formats-In 2016 conducted 742 hours new hire training, 103 hours integration training, and 59 hours performance support and coaching Show less

• Merchant Services Representative

  • Jul 2013 - May 2017

  Account Coordinator Merchant Services• Create training program and act as educator for all software and programs with new employees• Assist in creating a continuous review program for current employees• Manage Merchant Own and Load accounts by maintaining accurate customer records and conducting bank account changes• Investigate and resolve general inquiries and merchant earning issuesMerchant Services Scheduler• Support Merchant Accounts within a specific geography as the first line of communication with the customer and technician in planning, execution, and documentation of installation, de-installation, move, reprogramming, and servicing of ATM’s• Act as a liaison between the customer and all areas of Cardtronics Show less



Whole Woman's Health, LLC

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Women's Health Advocate

  • Jun 2012 - Jul 2013

  - Provided guidance and advocacy to women in emotional and sensitive circumstances - Educated patients on reproductive health care options - Developed triage and training curriculum and implemented training curriculum for employees - Provided guidance and advocacy to women in emotional and sensitive circumstances - Educated patients on reproductive health care options - Developed triage and training curriculum and implemented training curriculum for employees



University of Minnesota Tourism Center

• United States
• Higher Education
• 1 - 100 Employee

• Visitor Relations Representative

  • Sep 2011 - May 2012

  • Promoted the University and influenced the college decisions of visitors • Guided and taught groups of 10 prospective students and parents about the University of Minnesota • Maintained the office duties by organizing materials, making phone calls and emailing • Coordinated specialized visits for prospective students with various campus departments • Promoted the University and influenced the college decisions of visitors • Guided and taught groups of 10 prospective students and parents about the University of Minnesota • Maintained the office duties by organizing materials, making phone calls and emailing • Coordinated specialized visits for prospective students with various campus departments