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Bio

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Topline AI

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Experience

    • Owner
      • May 2018 - Present

      24/7 Emergency Services, Complete Water and Fire Mitigation Services, Restoration and Reconstruction Services, Soft Contents Restoration, Mold Remediation and Prevention, Smoke Odor Remediation 24/7 Emergency Services, Complete Water and Fire Mitigation Services, Restoration and Reconstruction Services, Soft Contents Restoration, Mold Remediation and Prevention, Smoke Odor Remediation

    • United States
    • Pharmaceutical Manufacturing
    • 1 - 100 Employee
    • Director of Business Intelligence, Reporting and Analytics
      • Apr 2016 - Dec 2018

      Responsible for reporting and analytics in Patient Services business unit. Included development of new analytics platform, redevelopment/restructuring of current reports/environment, vision and planning, creating road map, and building strategic partnerships with internal business units and clients. Enterprise BI/Analytics project in Teradata and Information Builders. Local ad hoc analytics in MS Power BI. • Developed client facing Analytics and Insights portal. Established cross-functional relationships to direct requirements gathering, data analysis, and data visualization. Increased data transparency, led to increased client satisfaction, and improved patient outcomes. Improved current reporting capabilities with business and data analytics best practices. Created standardized processes, reusable templates, and automation to deliver clean, accurate and timely reports. Ease of data access for business users and client reporting contractual gaps closed. • Led development of Enterprise Key Performance Indicator Dashboard Solution. Worked collaboratively with corporate to design and develop Enterprise level dashboard. Created single Executive KPI dashboard for business units under Dohmen. Led team directly and led many teams indirectly. Managed up to five staff of developers, business analysts and reporting analysts. Directed teams outside of business unit consisting of data modelers, business analyst, project managers, and developers. Improved collaboration across business units, pivotal piece to moving organization towards analytics driven culture.

    • Ethiopia
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Lead Business Systems Analyst
      • Aug 2010 - Apr 2016

      Manage, extract, map and store data from multiple sourcesApply statistical knowledge to provide high quality informationDevelop analytical approaches to answer business questionsProvide end users reports, visuals, and recommendations with quality information and stipulations, including actionable informationManage analytics projects and work closely with various stakeholders to achieve company goalsManage the reporting aspect of various compliance projects including Meaningful Use and PQRS.Develop a month end balancing protocol for our billing company, resulting in a well-organized and accurate monthly close process. Created an interactive financial dashboard with an automated delivery process for the 100+ physicians in the Medical Group.Work closely with our team of eClinicalWorks trainers and billers to develop efficient workflows throughout our practices.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Analyst
      • May 2008 - Aug 2010

      Utilized Cognos reporting tool to perform all report request from end users.Developed financial dashboardsManagement partner for Quality Improvement CommitteeAssisted in EMR training Utilized Cognos reporting tool to perform all report request from end users.Developed financial dashboardsManagement partner for Quality Improvement CommitteeAssisted in EMR training

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Radiologic Technologist
      • May 2003 - Nov 2009

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Office Manager
      • May 2006 - May 2008

      Planned, directed, coordinated, and evaluated all aspects of clinical and business operations.Conducted staff recruiting, interviewing, and supervising of fourteen employees.Created and implemented a marketing plan resulting in a revenue increase and expansion of referral base. Created company within Peachtree accounting software to manage company finances. Planned, directed, coordinated, and evaluated all aspects of clinical and business operations.Conducted staff recruiting, interviewing, and supervising of fourteen employees.Created and implemented a marketing plan resulting in a revenue increase and expansion of referral base. Created company within Peachtree accounting software to manage company finances.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Quality Intern
      • Aug 2005 - Jan 2006

      Assisted with a NICU study correlating health care worker isolation compliance and infection rates. Organized and performed a pilot study in Radiology resulting in a proposal that improved outpatient walk-in efficiency in the Radiology department. Assisted with a NICU study correlating health care worker isolation compliance and infection rates. Organized and performed a pilot study in Radiology resulting in a proposal that improved outpatient walk-in efficiency in the Radiology department.

    • United States
    • Medical Practices
    • Administrative Intern
      • May 2004 - Aug 2004

Education

  • Saint Louis University
    Masters, Health Administration
    2003 - 2005
  • Missouri State University
    Bachelor of Science, Radiology
    1998 - 2003

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