Bio
Credentials
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Certified Club Manager
Club Business Management Institute
Experience
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Portland Yacht Club
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Portland, Oregon
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Club Manager
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May 2013 - Present
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Portland, Oregon
As Club Manager of Portland Yacht Club, I am responsible for the overall operations of the club, which includes maintaining the club's open- and closed moorage, retaining and attracting club members while ensuring that member service is consistent and exceptional and to maintain our reputatio...
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Timberline Lodge
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Timberline, OR
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Guest Service Manager • Food and Beverage • Hospitality Consultant
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May 2012 - Feb 2013
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Timberline, OR
Provide leadership to all Food and Beverage outlets. Assure excellence in all areas of Guest Service. Act as Manager On Duty, which requires knowledge of all operations, to respond to all media inquiries in the absence of the Director of Public Affairs and act as a resource for staff. Empower m...
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Oswego Lake Country Club
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Lake Oswego, OR
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Chief Operating Officer (COO) • General Manager
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1990 - 2011
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Lake Oswego, OR
Managed operations and maximized effectiveness of country club while increasing membership and delivering top-quality services in all areas. Reported directly to the Board of Directors. Oversaw budgeting, profit and loss reporting, cost controls, human resources, promotions, public relations, and...
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Guest Maitre'D
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1995 - 1995
Winemaker Assistant
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Guest Maitre'D
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1990 - 1990
Winemaker Assistant
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Timberline Lodge
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Mt. Hood, OR
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Head Maitre’D
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1986 - 1990
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Mt. Hood, OR
Expertly managed Cascade Dining Room with over 45 service personnel. Coordinated special banquets, private catering, and weekly “Manager on Duty” shifts. Worked closely with Human Resources enabling personnel to perform to their best ability, hiring, disciplining, training, and mentoring.Notable ...
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Ahwahnee Hotel
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Yosemite National Park, CA
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Maitre’D
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1978 - 1986
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Yosemite National Park, CA
Directed all aspects of food service, including management, personnel supervision, and developed positive customer relationships. Prepared for special events and assured top quality hospitality services and warm ambiance.Notable Accomplishments:➢ Achieved rapid promotions from culinary apprentice...
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Education
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Cornell University
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Michigan State University
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California State Polytechnic University-Pomona
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Georgia State University
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Various
Suggested Services
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Industry Focus. “Hospitality”
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