Experience

Serendipity Labs Orlando Downtown

• United States
• Hospitality
• 1 - 100 Employee

• Operations and Meeting & Event Manager

  • Feb 2023 - Present

  As the Lab Manager at Serendipity Labs Orlando, I work to develop a thriving community and create a remarkable member experience. I'm a leader on the sales team and am passionate about building partnerships with local businesses, providing outstanding customer service, and driving revenue growth.Additionally, I'm in charge of booking meetings and events and ensuring accurate client billing. I engage our members and community by producing captivating content for our social media profiles and hosting unforgettable events. With my strong customer service and leadership skills, I ensure our members have exceptional workplace experience at the Lab. Show less

• Operations Coordinator

  • Feb 2022 - Feb 2023

  I run the daily, weekly, and monthly on-site operations for an upscale coworking space in Downtown Orlando. This includes: - Managing personnel- Providing premium hospitality and customer service- Social media management- Content creation- Selling meeting and event space - Hosting various networking events, activities, and more- Account management