Experience

Cransten Service All Stars
• United States
• Construction
• 1 - 100 Employee
• Account Manager

  • Sep 2023 - Present


Southern Traditions Window Fashions

• United States
• Retail
• 1 - 100 Employee

• Design Consultant

  • Oct 2022 - Oct 2023

  Cultivated network of potential clients by attending networking events Sale various custom window treatments by explaining features/ benefits of product based around design recommendation for clients. Obtain signatures via DocuSign for financial documents and internal and external invoices. Collaborate with multiple vendor representatives to keep up-to-date on new products, lead times, and out of spec orders. Utilize Facebook, Instagram, Snapchat, and Pinterest to promote products, services and content. Performed research to analyze customer behavior, purchasing habits, trends and preferences. Show less



Red Ventures

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Sales Professional

  • Jan 2022 - Oct 2022

  Worked on FLEX selling Frontier fiber optic and copper DSL internet and VOIP services— AT&T fiber optic internet, digital phone and TV services—Hughesnet satellite internet and phone services. Stayed up to date on company products and services to support sales objectives. Presented products and services to prospective and existing customers to meet client needs. Developed key customer relationships to increase sales. Engaged positively with each customer, providing professional and polite support for sales and service needs. Answered customer questions, shared product knowledge and researched pricing and availability. Show less



Broad River Retail d/b/a Ashley HomeStore

• United States
• Retail Furniture and Home Furnishings
• 1 - 100 Employee

• Home Furnishing Sales Consultant

  • Apr 2019 - Dec 2021

  Listened to customers to understand needs. Designed and customized customer space by drawing out floor plan and the furniture in the space to give the picture perfect view of what their space can look like with our merchandise. Maintained top sales writer in store, with over 20k of written sales in a week. Cultivated productive relationships with existing customers through exceptional follow-up after sales. Placed orders and answered customer questions in-person, through email and over phone to maximize customer service. Used CRM database to track referral and appointment data Show less



Stanton Optical

• United States
• Retail
• 400 - 500 Employee

• Sales Associate (MIT)

  • Jun 2018 - Mar 2019

  Obtained insurance authorizations. Helped customer select eyeglass frames for their specific style and face shape. Took measurements of pupillary distance and height for single and multi focal lenses. Troubleshoot and identify problems related to prescriptions Engaged customers in friendly, professional dialogue to determine needs. Assessed customer needs to provide assistance and information on product features. Collected payments and provided accurate change. Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items. Show less



SEPHORA

• France
• Retail
• 700 & Above Employee

• Operations Manager

  • May 2017 - Mar 2018

  Ensure clients have an amazing experience through service, selling, and product application. Lead and maintain monthly floor sets, weekly merchandise updates, and receive all shipment. Leads operational processes Improve operational efficiency and decrease profit loss by managing all merchandise processes, including return to vendor and markdowns, ensuring all deadlines are met Ensure clients have an amazing experience through service, selling, and product application. Lead and maintain monthly floor sets, weekly merchandise updates, and receive all shipment. Leads operational processes Improve operational efficiency and decrease profit loss by managing all merchandise processes, including return to vendor and markdowns, ensuring all deadlines are met



Wild Wing Cafe

• United States
• Restaurants
• 200 - 300 Employee

• Server Supervisor

  • Sep 2014 - May 2017

  Provided superior customer service to each customer by listening to needs, responding accordingly, and ensuring each customer is highly satisfied Interviewed and staffed 20-35 servers Supervised server operation in accordance with company policies and procedures Trained and coached staff Created shift schedule to include: work station assignments/rotations, employee training, vacations, breaks, back-up for absent employees, and shift rotations Scheduled and conducted shift meetings Show less

• Optical Technitian

  • Dec 2015 - Jun 2016

  Pretest Patients; obtain patients’ medical history, complete noncontact tonometry, auto refraction, visual and acuity Schedule and confirm patients’ appointments Maintain and update patient charts as necessary Obtain insurance authorization and answer phone calls Maintain and replenish inventory as needed Instruct patients on wearing schedule, insertion and removal of contact lenses Pretest Patients; obtain patients’ medical history, complete noncontact tonometry, auto refraction, visual and acuity Schedule and confirm patients’ appointments Maintain and update patient charts as necessary Obtain insurance authorization and answer phone calls Maintain and replenish inventory as needed Instruct patients on wearing schedule, insertion and removal of contact lenses