Experience

Zion Coffee Co
• United States
• Food and Beverage Services
• 1 - 100 Employee
• Shift Lead

  • Nov 2021 - Present


Center for Prevention of Abuse

• United States
• Individual and Family Services
• 1 - 100 Employee

• Adult Protective Services Caseworker

  • Aug 2020 - Apr 2021

  Investigating abuse, neglect, exploitation & self neglect of residents of the state of Illinois over the age of 60, including all adult with disabilities, and managing a caseload of 30-50 clients. Investigating abuse, neglect, exploitation & self neglect of residents of the state of Illinois over the age of 60, including all adult with disabilities, and managing a caseload of 30-50 clients.



JOLT Harm Reduction

• Intern

  • Apr 2020 - Jul 2020

  JOLT Harm Reduction is a multi-faceted, non-profit harm reduction clinic specializing in overdose prevention and the reduction of disease due to substance use. These services include the free distribution of Naloxone (narcan), syringe exchange, clean substance use materials, fentanyl test strips, HIV & HCV testing, C/G testing, condoms, referral to treatment, harm reduction counseling, free socks and hygiene items. Research has shown that abstinence of substance use is not more effective than harm reducing practices, which has been shown to reduce the number of deaths due to overdose. Positive change is the goal of harm reduction behaviors. Show less

• Barista

  • Apr 2019 - May 2020


Thirty-Thirty Coffee Co.

• United States
• Restaurants
• 1 - 100 Employee

• Barista

  • Jan 2017 - Apr 2019

  • making excellent coffee with devotion to detail and precision • presenting the customer with a high quality experience rather than only great coffee • passionately devoted to coffee education and respecting all of the time put into the beans • developing interpersonal relationships with all customers through excellent customer service skills, & being part of a close knit team of hardworking people • a heightened level of personal responsibility that comes with working in a small, local business • trained to use Chemex, V60, and French press • 3-year experience with La Marzocco espresso machines, dialing in espresso shots, steaming milk, and latte art Show less



Target

• Mexico
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Retail Sales Associate

  • Jun 2014 - Oct 2016

  Both Peoria and East Peoria locations • Assisting with the new-hire training of cashiers and other sales associates • Informing customers of products and providing amazing customer satisfaction and service • Customer assistance over the phone and directing calls throughout the store • Overseeing the Guest Services counter/returns & exchanges • Working with a team to drive sales and uphold the company brand • Inventory/Instocks • Fulfilling sales floor planograms Both Peoria and East Peoria locations • Assisting with the new-hire training of cashiers and other sales associates • Informing customers of products and providing amazing customer satisfaction and service • Customer assistance over the phone and directing calls throughout the store • Overseeing the Guest Services counter/returns & exchanges • Working with a team to drive sales and uphold the company brand • Inventory/Instocks • Fulfilling sales floor planograms



Heartland Bank and Trust Company

• United States
• Banking
• 400 - 500 Employee

• Retail Banker

  • Jan 2016 - Apr 2016

  • Process customer transactions of cash, checks, money orders, loan payments, ect. • Asses the unique needs of customers using consultative methods • Handle and count large amount of cash, daily balancing of drawer, vaults, and ATM • Manage multiple tasks and respond to pressure and change with poise and confidence • Identify, initiate, and qualify sales leads. Recognize customer needs and potential sales opportunities. Plan and manage sales calls. • Process customer transactions of cash, checks, money orders, loan payments, ect. • Asses the unique needs of customers using consultative methods • Handle and count large amount of cash, daily balancing of drawer, vaults, and ATM • Manage multiple tasks and respond to pressure and change with poise and confidence • Identify, initiate, and qualify sales leads. Recognize customer needs and potential sales opportunities. Plan and manage sales calls.