Dawn Kettlehake, RN BSN
Case Manager at Ohioans Home Healthcare, Inc.- Claim this Profile
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Bio
Experience
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Case Manager
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May 2018 - Present
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Buckeye Health Plan
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Manager of Care Management
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Oct 2014 - Present
• Successfully designed and implemented Interdisciplinary Care Team process for MyCare program. • Collaborated with data analytics to improve reports and in turn improved outcomes for HSAG and CMS audits. • Participated in LEAN project to improve HRA completion across the board and improve quality of assessments by working with Buckeye team and associated vendors. • Developed and implemented case management plan, policies, procedures and work flows to improve HSAG and CMS audit outcomes. • Directed hiring and recruitment of 26 Registered Nurses in hiring event to increase staffing. • Promoted to manager of Care Management after working for 6 months as a Care manager. • Managed large team of nurses and social workers across state in four different offices. • Increased assessment completion rate from unsatisfactory to 99 % completion rate. Show less
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Hope Home Care, LLC
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Clinical Supervisor
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Apr 2014 - Oct 2014
• Led team of nurses and aides and improved documentation within agency by teaching and mentoring team. • Handled prior authorizations for multiple insurance companies to assure that patients had the care they needed. • Participated in process improvements at agency to increase health grades scores. • Executed wound care program and educated staff on proper wound techniques. • Led team of nurses and aides and improved documentation within agency by teaching and mentoring team. • Handled prior authorizations for multiple insurance companies to assure that patients had the care they needed. • Participated in process improvements at agency to increase health grades scores. • Executed wound care program and educated staff on proper wound techniques.
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Home Care by Black Stone, an Almost Family company
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Clinical Manager
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Sep 2009 - Apr 2014
• Maintained large group of nurses and aides to assure patients care was more than excellent. • Improved communication within agency by participating in committee and developed communication guidelines. • Member of LEAN team to improve Clinical Manager roles and responsibilities and improved productivity. • Participated in auditing to improve patient outcomes and Oasis results. Mentored nurses to improve patient care and documentation. • On top of regular roles and responsibilities consulted on complex wounds and collaborated with wound clinics and doctors around the Miami Valley. Show less
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Miami Valley Hospital
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United States
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Hospitals and Health Care
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700 & Above Employee
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Flight Nurse
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Dec 2008 - Aug 2009
• Transported by air and ground the most critically injured and ill patients. • Participated in required trainings and clinical hours necessary for flight job. • Collaborated with multiple areas of hospital in cardiac arrests and critically ill patients. • Transported by air and ground the most critically injured and ill patients. • Participated in required trainings and clinical hours necessary for flight job. • Collaborated with multiple areas of hospital in cardiac arrests and critically ill patients.
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Bethesda North Hospital
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United States
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Medical Practices
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1 - 100 Employee
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ER Nurse
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Apr 2006 - Dec 2008
• Member of trauma team and care for critically injured patients. • Directed flow of patients in busy ER with staff and EMS crews. • Mentored new nurses in ER and assured that patient safety was priority. • Member of trauma team and care for critically injured patients. • Directed flow of patients in busy ER with staff and EMS crews. • Mentored new nurses in ER and assured that patient safety was priority.
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Education
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Wright State University
Bachelor's of Science in Nursing, Registered Nursing/Registered Nurse