Center Manager

• May 2023 - Present

Visual Arts Teacher

• Apr 2022 - Jun 2023

Assistant Manager

• Dec 2019 - Dec 2020

Assisted General Manager in administering policies and practices in areas such as human resources, compliance, safety, and quality assurance.Addressed and resolved customer inquiries and complaints and engaged with customers to determine satisfaction levels with the programs offered.Evaluated performance of associates and mentored underperforming employees on ways to improve.Maintained focus on promoting and driving sales, including execution of next season planning.Communicated regularly with management team concerning all aspects of sales, customer feedback, and associate performance. Show less

Office Manager/Team Lead

• Sep 2018 - Dec 2019

Forming positive, caring relationships with all staff and children and parents within the center.Being available to administer breaks to teachers as needed.Help to maintain proper ratios.Ensure the daily care of every child by following all licensing guidelines and implementing all company standards.Assist the classroom teachers as they maintain a fun and interactive classroom, where cleanliness and organization is key.

Lead Teacher/ Program Assistant

• Oct 2006 - Aug 2018

Serves as a child, Youth or Teen Program Leader for child& youth program staff and oversees smooth operation of one or more programs in accordance with established policies and applicable regulations. Establishes a program setting that promotes positive interactions between children, youth, teens and adults. Plans coordinate and conducts activities for program participants based on observed needs. Implement activities and special events that meet physical, social, emotional and cognitive needs of children and youth. Explains program guidance, procedures, policies and directives. Models appropriate behaviors and techniques for interacting with children and youth. Ensures team members observe and follow proper procedures related safety, fire, fitness, health and nutrition policies and practices. Preform a supervisory duties in an emergency or short term basis. Provides input to the supervisor regarding promotions, reassignments, performance reviews and incentive awards. Show less

classroom lead

• Sep 2006 - Aug 2018