Human Resources Manager

• Aug 2023 - Present

Human Resources Manager

• Jun 2021 - Aug 2023

Hired as City's first Human Resources Manager, I developed and implemented policies and procuedures, becomeing single point of contactfor all HR needs and functions. I also reducedadmnistrative redundancies, improvedcompetetitveness and desirability by expanding procedures pertaining to hiring, onboarding, and managing to promote accountability and adherence to policies. Hired as City's first Human Resources Manager, I developed and implemented policies and procuedures, becomeing single point of contactfor all HR needs and functions. I also reducedadmnistrative redundancies, improvedcompetetitveness and desirability by expanding procedures pertaining to hiring, onboarding, and managing to promote accountability and adherence to policies.

Human Resources Consultant

• Apr 2021 - Jul 2023

In this capacity, I play integral role in developing and executing HR strategy to boost employee morale, improve productivity, and increase employee satisfaction. I led all HR functions icluding accurately managing monthly payroll, coordinating FMLA leave applications, open enrollment, and benefits, andinterpreting internal policies. I also advise seniormanagement on best compensation practices that build upon employee value proposition. In this capacity, I play integral role in developing and executing HR strategy to boost employee morale, improve productivity, and increase employee satisfaction. I led all HR functions icluding accurately managing monthly payroll, coordinating FMLA leave applications, open enrollment, and benefits, andinterpreting internal policies. I also advise seniormanagement on best compensation practices that build upon employee value proposition.

Adjunct Faculty Member

• Oct 2014 - Sep 2022

Teaching courses in Recruitment, Training, Development, Human Resources Management, Management, Compensation and Employee-Labor Relations. Teaching courses in Recruitment, Training, Development, Human Resources Management, Management, Compensation and Employee-Labor Relations.

HR Services Delivery Regional Lead -North America & Caribbean

• Jun 2019 - Apr 2020

• Spearheaded daily HR operations in support of global teams, from prioritizing client service deliverables to ensuring HR data integrity. • Optimized workflow and operational processes, driving productivity and efficiency by performing root cause analysis and implementing continuous improvements. • Directed the full client and employee lifecycle in an accurate and timely fashion, including hiring and training personnel, facilitating client transactions, and resolving client queries… Show more • Spearheaded daily HR operations in support of global teams, from prioritizing client service deliverables to ensuring HR data integrity. • Optimized workflow and operational processes, driving productivity and efficiency by performing root cause analysis and implementing continuous improvements. • Directed the full client and employee lifecycle in an accurate and timely fashion, including hiring and training personnel, facilitating client transactions, and resolving client queries. • Cultivated strong relationships with global service teams (e.g. Account Management, Payroll, Sales) while representing HR Shared Services at forums in the global HR governance structure. • Guided regional clients through all phases of HR delivery, including internal policy interpretation, organization design, implementation, and procedural guidance. • Conducted cross-functional evaluations of near-shore and off-shore opportunities to effectively scale and enhance the HR Service Delivery Model for the region. • Established and monitored KPIs and SLAs in accordance with client employee requirements. Show less • Spearheaded daily HR operations in support of global teams, from prioritizing client service deliverables to ensuring HR data integrity. • Optimized workflow and operational processes, driving productivity and efficiency by performing root cause analysis and implementing continuous improvements. • Directed the full client and employee lifecycle in an accurate and timely fashion, including hiring and training personnel, facilitating client transactions, and resolving client queries… Show more • Spearheaded daily HR operations in support of global teams, from prioritizing client service deliverables to ensuring HR data integrity. • Optimized workflow and operational processes, driving productivity and efficiency by performing root cause analysis and implementing continuous improvements. • Directed the full client and employee lifecycle in an accurate and timely fashion, including hiring and training personnel, facilitating client transactions, and resolving client queries. • Cultivated strong relationships with global service teams (e.g. Account Management, Payroll, Sales) while representing HR Shared Services at forums in the global HR governance structure. • Guided regional clients through all phases of HR delivery, including internal policy interpretation, organization design, implementation, and procedural guidance. • Conducted cross-functional evaluations of near-shore and off-shore opportunities to effectively scale and enhance the HR Service Delivery Model for the region. • Established and monitored KPIs and SLAs in accordance with client employee requirements. Show less

Chair, Brook Park Civil Service Commission

• Feb 2014 - Dec 2019

The commission adjudicates matters of employment for classified employees of the City of Brook Park and the Berea City School District. The commission adjudicates matters of employment for classified employees of the City of Brook Park and the Berea City School District.

Manager Human Resources

• Feb 2017 - Jun 2019

In this role I managed 3 direct reports and provided comprehensive HR support while implementing a location-independent and much more effective training and onboarding process by utilizing working knowledge and comprehensive understanding of HR processess, regulatory environments. <> Streamlines onboarding for 17 field locations, creating uniformity and faster applicant to hire timeframe In this role I managed 3 direct reports and provided comprehensive HR support while implementing a location-independent and much more effective training and onboarding process by utilizing working knowledge and comprehensive understanding of HR processess, regulatory environments. <> Streamlines onboarding for 17 field locations, creating uniformity and faster applicant to hire timeframe

Human Resources Manager

• Jul 2016 - Mar 2017

Developed and built up an HR department, formulated policies and procedures, implemented a safety program while cultivating effective emploee relations withmultiple unions and non-union meployees. Developed and built up an HR department, formulated policies and procedures, implemented a safety program while cultivating effective emploee relations withmultiple unions and non-union meployees.

HR Generalist

• 2007 - Dec 2015

• Delivered core HR services to team members across 40+ retail units in OH, PA, NY, from managing leave administration and employee notifications to handling loss prevention procedures. • Provided leadership and guidance to managers on matters of employment, discipline, transfers, and promotions. • Delivered core HR services to team members across 40+ retail units in OH, PA, NY, from managing leave administration and employee notifications to handling loss prevention procedures. • Provided leadership and guidance to managers on matters of employment, discipline, transfers, and promotions.

HR Coordinator

• 2001 - 2004

HR Generalist

• Dec 1999 - Dec 2000

Human Resources Coordinator

• Sep 1997 - Dec 1999

Hired for start up of the City's Human Resources department. Efforts included benefit plan design, policy development and implementation, labor-employee relations. Hired for start up of the City's Human Resources department. Efforts included benefit plan design, policy development and implementation, labor-employee relations.

Account Executive

• May 1995 - Jul 1997

Provided regular service and support for customer accounts. Provided regular service and support for customer accounts.

Deputy County Auditor

• Jun 1993 - Apr 1995

Served as part of community outreach team related to annual property appraisals. Work included data entry, fielding calls from constituents, and resolving appraisal questions. Served as part of community outreach team related to annual property appraisals. Work included data entry, fielding calls from constituents, and resolving appraisal questions.

Commissioner of Administration

• Jan 1985 - Apr 1993