Director Of Operations

• Feb 2018 - Present

Business Operations and Corporate Development Manager

• Feb 2017 - Feb 2018

Account Manager

• Mar 2016 - Feb 2017

Managed client relationships providing support to clients. Increased client engagement with FXCM's services by providing in house educational tools to increase knowledge of the markets and trading techniques. Managed client relationships providing support to clients. Increased client engagement with FXCM's services by providing in house educational tools to increase knowledge of the markets and trading techniques.

Fixed Income Middle Office

• Jun 2011 - Jul 2015

Provided support for repo trading and sales desks covering government, corporate and emerging market bonds. Managed a number of projects to increase efficiency, operational control and revenue. Trained a new team member in India ensuring the consistency of tasks migrated as well as training several new team members in London. Provided support for repo trading and sales desks covering government, corporate and emerging market bonds. Managed a number of projects to increase efficiency, operational control and revenue. Trained a new team member in India ensuring the consistency of tasks migrated as well as training several new team members in London.

Operations Analyst

• Sep 2010 - Mar 2011

Worked on regulatory reporting projects with the settlements and risk teams, recording company assets and value on a daily basis. Validated all client data in preparation for a CRM system changeover. Worked on regulatory reporting projects with the settlements and risk teams, recording company assets and value on a daily basis. Validated all client data in preparation for a CRM system changeover.

Internship - Foreign Exchange Trading

• Dec 2008 - Jan 2009

Worked on a global credit control project analyzing and categorizing vast amounts of client data used by senior traders when assessing a clients’ credit worthiness before trading. Shadowed foreign exchange option traders and obtaining an insight into the products they trade and various strategies they use. Worked on a global credit control project analyzing and categorizing vast amounts of client data used by senior traders when assessing a clients’ credit worthiness before trading. Shadowed foreign exchange option traders and obtaining an insight into the products they trade and various strategies they use.

Internship - Fixed Income Trading

• Dec 2006 - Dec 2006

Analysed previous auction participation over a five year period. Shadowed traders gaining an understanding of European government bonds. Analysed previous auction participation over a five year period. Shadowed traders gaining an understanding of European government bonds.